The happy manifesto make your organization a great workplace
Imagine a workplace where people are energized and motivated by being in control of the work they do. Imagine they are trusted and given freedom, within clear guidelines, to decide how to achieve their results. Imagine they are able to get the life balance they want. Imagine they are valued accordin...
Autor principal: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
London ; Philadelphia :
Kogan Page
c2013.
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009799117006719 |
Tabla de Contenidos:
- Contents; About Henry Stewart; Foreword; Introduction; Note; 01 Enable people to work at their best; What makes great management?; When did you work at your best?; Trust and freedom; Get out of the way: less management can mean more productivity; Pre-approve it; Pre-approval: Happy's website; Step out of approval; Enabling your people to be trusted; Does your structure help innovation?; Encourage disobedience; Notes; 02 Make your people feel good; The key focus for managers; Believe the best; Believe the best of everybody you deal with; Systems not rules; Remove the rules
- The key to effective change: enable, don't dictateChoose less stress as a manager; What do managers do? Coach and support; Notes; 03 Creating a great workplace makes good business sense; Return to Abraham Maslow and the 'hierarchy of needs'; A hierarchy of management needs; Notes; 04 Freedom within clear guidelines; Principles and targets; The Happy story; Job ownership; Support; Feedback; It's good to keep score - providing your people are in control; Notes; 05 Be open and transparent; People need bad news too; Make salaries open; 06 Recruit for attitude, train for skill
- Why most recruitment gets it wrongGet people to do the job, not talk about it; Recruit for attitude, train for skill; Why do they need a degree?; Don't rely on qualifications; Involve people; Make it easy for interested people to apply; Find the potential in your lowest-paid staff; Let people leave well; Notes; 07 Celebrate mistakes; Go make mistakes; Mistakes are good; No blame even for big mistakes: Huntsman and the big red button; Notes; 08 Community: create mutual benefit; Profits are important and necessary but not sufficient; Increase the impact of your skills and resources
- 'I milked a goat': mutual benefitWould anybody notice...; Corporate social responsibility should be about everything you do; Notes; 09 Love work, get a life; Keep people to their hours; It's not about you, it's about them; Find 'me' time; Notes; 10 Select managers who are good at managing; Our most radical concept...; The two roles of managers; Build on strengths not weaknesses; Find an alternative route to promotion; Let people choose their manager; Notes; Conclusion; It is time to change; Note; The Happy manifesto; Recommended books; Acknowledgements; How to contact Happy