Risky work environments reappraising human work within fallible systems
Risky Work Environments provides new insights into the multiple and dynamic trajectories of both near misses and mistakes in complex work environments, based on actual case examples. It also studies the interactions between various activity systems or work practices (design, maintenance, incident in...
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| Otros Autores: | , |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Burlington, VT :
Ashgate
c2009.
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| Edición: | 1st ed |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009798349506719 |
Tabla de Contenidos:
- Cover; Contents; List of Figures; List of Tables; About the Contributors; 1 Introduction: Shifting the Focus to Human Work within Complex Socio-technical Systems; PART I Identifying System Vulnerabilities within Incident and Accident Analysis; 2 Learning from Accidents: Analysis of Normal Practices; 3 Derailed Decisions: The Evolution of Vulnerability on a Norwegian Railway Line; 4 Offshore Vulnerability: The Limits of Design and the Ubiquity of the Recursive Process; PART II Accomplishing Reliability within Fallible Systems
- 5 Channelling Erratic Flows of Action: Life in the Neonatal Intensive Care Unit6 How do Individual Operators Contribute to the Reliability of Collective Activity? A French Medical Emergency Centre; PART III Enhancing Work Practices within Risky Environments; 7 When Users and Designers Meet Each Other in the Design Process; 8 Near-misses and Mistakes in Risky Work: An Exploration of Work Practices in High-3 Environments; 9 Conclusion: Towards Developmental Work Within Complex and Fallible Systems; Index
