Counselling by telephone

In 'Counselling by Telephone', Maxine Rosenfield explores the essential skills needed to carry out effective telephone counselling, which are necessarily distinct from those involved in face-to-face counselling.

Bibliographic Details
Main Author: Rosenfield, Maxine (-)
Format: eBook
Language:Inglés
Published: London ; Thousand Oaks, Calif. : Sage Publications 1997.
Edition:1st ed
Series:Professional skills for counsellors.
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009798245306719
Table of Contents:
  • Cover; Contents; Foreword; Acknowledgements; Introduction; Chapter 1 - What is Counselling by Telephone?; Chapter 2 - Skills and Attitudes Needed when Counselling by Telephone; Chapter 3 - Training, Supervision and Quality Control; Chapter 4 - Theoretical Orientations; Chapter 5 - The Counsellor-Client Relationship; Chapter 6 - Telephone Group Work; Chapter 7 - Technology and Counselling by Telephone; Chapter 8 - Counselling by Other Media; Appendix of Addresses; References; Index