Cita APA (7a ed.)

Diefendorff, J., Grandey, A., & Rupp, D. E. (2013). Emotional labor in the 21st century: Diverse perspectives on the psychology of emotion regulation at work. Routledge Academic.

Cita Chicago Style (17a ed.)

Diefendorff, James, Alicia Grandey, y Deborah E. Rupp. Emotional Labor in the 21st Century: Diverse Perspectives on the Psychology of Emotion Regulation at Work. New York: Routledge Academic, 2013.

Cita MLA (9a ed.)

Diefendorff, James, et al. Emotional Labor in the 21st Century: Diverse Perspectives on the Psychology of Emotion Regulation at Work. Routledge Academic, 2013.