Digital Government Review of Romania

The Digital Government Review of Romania evaluates the efforts made by the government to transition towards digital government. It provides in-depth analysis and actionable policy recommendations to improve institutional governance, digital investments, digital talent and skills, government service...

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Detalles Bibliográficos
Formato: Libro electrónico
Idioma:Inglés
Publicado: Paris : Organization for Economic Cooperation & Development 2023.
Edición:1st ed
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009792121906719
Tabla de Contenidos:
  • Intro
  • Foreword
  • Acknowledgements
  • Executive Summary
  • Key policy recommendations
  • Governance of digital government
  • Public sector digital capabilities
  • Towards a data-driven public sector
  • Service design and delivery in the digital age
  • 1 Assessment and recommendations
  • Governance for digital government
  • Contextual factors
  • Institutional set-up
  • Co-ordination and co-operation
  • Strategy and plan
  • Public sector capacities for the digital transformation of government
  • Management of digital government investments
  • Digital talent and skills in the public sector
  • Towards a data-driven public sector
  • Data governance
  • Open government data
  • Service design and delivery in the digital age
  • Philosophy of service design and delivery
  • Setting an enabling environment for the digital transformation of public services
  • 2 Governance for digital government
  • Introduction
  • Overall political and administrative culture
  • Socio-economic factors and technological context
  • Macro-structure and leading public sector organisation
  • Authority for Digitisation of Romania
  • Co-ordination and co-operation
  • Strategy and plan
  • References
  • 3 Public sector capabilities for government digital transformation
  • Introduction
  • Management of digital government investments
  • Introduction
  • Strategic planning
  • Execution and implementation
  • Monitoring and evaluation
  • Digital talent and skills in the public sector
  • Introduction
  • Organisational conditions for digital talent and skills in the public sector
  • Development of digital talent and skills to support government digital transformation
  • References
  • Notes
  • 4 Towards a Data-Driven Public Sector
  • Introduction
  • Public sector data governance in Romania
  • Open government data in Romania
  • References
  • Notes.
  • 5 Service design and delivery in the digital age
  • Introduction
  • Context for service design and delivery
  • Philosophy of service design and delivery
  • Providing leadership and setting vision
  • Designing the end-to-end public service experience
  • Setting an enabling environment for the digital transformation of public services
  • Guidelines, standards and capacities
  • Common digital tools and enablers
  • Government cloud
  • Digital notifications and payments
  • Digital identity and wallet/folder
  • References
  • Notes.