Digital Transformation Success : Achieving Alignment and Delivering Results with the Process Inventory Framework

Digital Transformation Success Achieving Alignment and Delivering Results with the Process Inventory Framework

Discover the key to digital transformation success in this comprehensive guide. In today's rapidly advancing technological landscape, companies are promised innovative business models, enhanced customer experiences, and productivity improvements through digital initiatives. However, it's d...

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Detalles Bibliográficos
Otros Autores: Schank, Michael, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York, NY : Apress Media LLC [2023]
Edición:First edition
Materias:
Business enterprises > Information technology.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009790333106719
Tabla de Contenidos:
  • Intro
  • Contents
  • About the Author
  • Introduction
  • Part 1: Foundations for Success
  • Chapter 1: The Key to Digital Transformation Success
  • Nokia's Mobile Phone Business
  • Creative Destruction in the Age of Digitization
  • Digital Transformation Defined
  • State of Digital Transformation
  • Why Digital Transformations Fail
  • Process Is the Common Language
  • The Process Inventory Framework
  • The Digital Transformation Journey
  • Framework Implementation Considerations
  • Key Takeaways
  • Chapter 2: Overview of the Process Inventory Framework
  • The Origins of the Process Inventory Framework
  • The Process Inventory Framework
  • Process Inventory
  • Definition
  • Quality Is Paramount
  • Process Naming
  • Maintenance
  • Process Ownership
  • Omnichannel Processes
  • Outsourced Processes
  • Integration with Business Capability Model and Standard Process Models
  • Process Mining
  • Process Inventory Metadata
  • Sourcing Process Metadata
  • Integrated Process Metadata Model
  • Conceptual Architecture
  • Exporting the Common Language
  • Process Modeling and Metadata
  • Leveraging Metadata Libraries
  • Participants
  • Events
  • Systems
  • Data Objects
  • Controls
  • Customer Personas and Customer Journeys
  • Linkage to Process Inventory Framework
  • Value Streams
  • Key Takeaways
  • Chapter 3: Defining the Digital Transformation Program
  • John Deere's Digital Transformation
  • Digital Strategy Trends
  • Business Model Disruption
  • Democratizing Innovation
  • Focus on the Customer
  • Data as an Asset
  • Defining the Digital Program
  • Assess the Environment
  • Define the Digital Strategy
  • Reimagine Operating Model
  • Develop and Manage Transformation Roadmap
  • Establishing a Process Inventory Strategy
  • Key Takeaways
  • Part II: Applying Process Inventory to Transform Ways of Working
  • Chapter 4: Driving Operational Excellence.
  • The Impact of the Toyota Way
  • Organizational Inefficiencies and Complexity
  • Operational Excellence
  • Keys to Operational Excellence
  • Operational Excellence Outcome
  • Lean Six Sigma
  • Lean Six Sigma Principles
  • Principle #1: Focus on the Customer
  • Principle #2: Identify and Understand How Work Gets Done
  • Principle #3: Manage, Improve, and Smooth the Process Flow
  • Principle #4: Remove Non-value-added Steps and Waste
  • Principle #5: Manage by Fact and Reduce Variation
  • Principle #6: Involve and Equip the People in the Process
  • Principle #7: Undertake Improvement Activity in a Systematic Way
  • Process Inventory Enhances Lean Six Sigma Effectiveness
  • Sustained Knowledge Management
  • Transparency
  • Ownership Model
  • Cross-Functional Coordination
  • Leveraging Technology to Design Improvement
  • Additional Operational Excellence Methods
  • Enterprise Architecture
  • Data Governance
  • Risk Management
  • Operating Model Design
  • Supply Chain Management
  • Customer Experience
  • Process Inventory Powers Operational Excellence
  • Key Takeaways
  • Chapter 5: Transforming the Change Process
  • What You Will Learn
  • BBC Digital Media Initiative Transformation Failure
  • Defining Change
  • Challenges in Executing Change
  • A Vision for Change Fueled by Process Inventory
  • The Change Initiative Process
  • Develop Strategic Plans
  • Perform Analysis
  • Define the Vision
  • Defining Action Plans
  • Portfolio Planning Process
  • Identify Initiative
  • Develop Business Cases
  • Evaluation and Selection
  • Requirements
  • Waterfall Business Requirements
  • Agile User Stories
  • Top Challenges in Creating High-Quality Requirements
  • Benefits of Documenting Requirements After Processes
  • Risk and Compliance Requirements
  • Testing
  • Benefits of Aligning Test Script to Process
  • Organizational Change Management
  • Assess Organization.
  • Develop Plans and Designs
  • Implement Change
  • Project Management
  • Process Inventory Strengthen Project Management
  • Project Planning and Work Estimation
  • Monitoring Progress
  • Process Aligned Status Reporting
  • Tollgate to Production
  • Key Takeaways
  • Chapter 6: The Technology Path to Digitization
  • Netflix, Digital Leader
  • Embracing Digital Technologies
  • Intelligent Process Automation (IPA)
  • Defining the Intelligent Process Automation Program Charter
  • Discovery and Assessment
  • Process Design and Optimization
  • Development and Testing
  • Data-Centric AI
  • State of Data Quality
  • Process Inventory Provides an Enterprise Labeling Schema
  • Use Cases for Operational Excellence
  • Business-Led Modular Architectures
  • Anchoring Microservice Design to Process Inventory
  • Enabling Enterprise Architecture Design
  • Enterprise Architecture Frameworks
  • Translate Business Strategy into IT Strategy
  • Create Transparency
  • Application Portfolio Management
  • Define Target State Vision and Roadmap
  • Key Takeaways
  • Chapter 7: Strengthening Risk Management
  • Deepwater Horizon Oil Spill
  • Importance of Risk Management
  • Enterprise Risk Management
  • Opportunities in Enterprise Risk Management
  • Moving Beyond Qualitative Risk Assessments
  • Need to Improve Risk Data
  • Risk Operating Model Opportunities
  • The Future of ERM Fueled by Process Inventory
  • Defining the Enterprise Risk Management Framework
  • Ignite ERM of the Future with Data Excellence
  • High-Quality GRC Risk Data
  • Data-Driven Risk Insights
  • Risk Assessment Examples
  • Risk Taxonomy
  • Integrated Risk Assessment
  • Recertification of Process Inventory
  • Business Continuity Risk
  • Compliance Risk
  • Operational Risk
  • Outcome of the Integrated Risk Assessment Approach
  • Key Takeaways
  • Part III: Implementing the Process Inventory Framework.
  • Chapter 8: The Process Inventory Accountability Model
  • Driving Employee Engagement at Spotify: Balancing Autonomy and Accountability
  • Establishing a Culture of Accountability
  • Process Inventory Framework Operating Model
  • Process Center of Excellence (COE)
  • Organizational Structure
  • Process COE Process Inventory
  • Lead Process Delivery
  • Accountabilities
  • Processes
  • Required Competencies
  • Manage Process Demand
  • Accountabilities
  • Processes
  • Required Competencies
  • Deliver Process Inventory and Deliver Process Models
  • Accountabilities
  • Processes
  • Required Competencies
  • Control Tower
  • Accountabilities
  • Processes
  • Required Competencies
  • Business/Functional Areas
  • Process Owner
  • Risk Owner
  • Product Manager
  • Subject Matter Experts
  • Data Stewards
  • Technology
  • IT Asset Management
  • Enterprise Architecture
  • Customer Experience (CX)
  • Risk
  • Second Line of Defense
  • Key Takeaways
  • Chapter 9: Process Methods and Modeling Rules
  • Unilever's Digital Transformation of Supply Chain Through Modeling Processes
  • The Importance of Models
  • Guiding Principles for Success
  • Process Inventory
  • Construct Process Inventory
  • Engage Business Leaders to Plan Effort
  • Best Practices
  • Perform Prep Work
  • Best Practices
  • Standards
  • Conduct Interview Sessions
  • Best Practices
  • Align Metadata and Perform Reviews
  • Best Practices
  • Conduct Readout with Leadership
  • Best Practices
  • Process Models
  • Construct Process Models
  • Identify Scope via Process Inventory
  • Best Practices
  • Conduct Process Modeling Workshops
  • Best Practices
  • Standards
  • Validate and Publish
  • Best Practice
  • Key Takeaways
  • Chapter 10: Modeling Platform and Data Infrastructure
  • FedEx Dataworks: Leveraging Operational Data for Business Performance
  • Business Process Analysis Platform Market.
  • Key Business Process Analysis Features
  • Modeling Capabilities
  • General Modeling Capabilities
  • Model Types Supported
  • Process Mining
  • Data Management Capabilities
  • Process Analysis
  • Reporting
  • Governance
  • User Experience
  • Business Process Analysis Platform Selection and Setup
  • Create Details Requirements
  • Select Vendor Product
  • Setup Platform
  • Open Platform for Modeling
  • Key Takeaways
  • References
  • Chapter 1-The Key to Digital Transformation Success
  • Chapter 2-Overview of the Process Inventory Framework
  • Chapter 3-Defining the Digital Transformation Program
  • Chapter 4-Driving Operational Excellence
  • Chapter 5-Transform the Change Process
  • Chapter 6-The Technology Path to Digitization
  • Chapter 7-Strengthening Risk Management
  • Chapter 8-The Process Inventory Accountability Model
  • Chapter 9-Process Methods and Modeling Rules
  • Chapter 10-Modeling Platform and Data Infrastructure
  • Index.

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