Drivers of Trust in Public Institutions in Brazil
This report provides novel evidence on Brazilian people's expectations and evaluation of government's reliability, responsiveness, openness, integrity and fairness, based on the OECD Trust Survey.
| Formato: | Libro electrónico |
|---|---|
| Idioma: | Inglés |
| Publicado: |
Paris :
Organization for Economic Cooperation & Development
2023.
|
| Edición: | 1st ed |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009786729106719 |
Tabla de Contenidos:
- Intro
- Foreword
- Acknowledgements
- Executive summary
- 1 Trust and public governance in Brazil
- 1.1. Overall drivers of public trust in Brazil
- 1.1.1. Levels of interpersonal trust are low in Brazil, fuelling general scepticism
- 1.1.2. High levels of inequality in the region may be driving low levels of trust
- 1.1.3. Public governance and institutional settings in Brazil have a significant impact on trust
- 1.2. Brazil's response to COVID-19 and its impact on trust
- 1.2.1. The COVID-19 pandemic in Brazil was marked by low levels of trust
- 1.2.2. The pandemic nevertheless highlighted some strengths which Brazil can build on to foster more trust
- 1.3. The OECD approach to understanding the drivers of trust in public institutions
- References
- Notes
- 2 Trust in public institutions and its main drivers in Brazil
- 2.1. Measuring drivers of trust and the OECD Survey
- 2.1.1. Ensuring the analytical and measurement tool is fit for purpose in Brazil
- 2.2. Results of the OECD Trust Survey in Brazil
- 2.2.1. Trust in government in Brazil aligns with other Latin American countries but is below the OECD average
- 2.2.2. Levels of trust vary across institutions but are generally low in Brazil
- 2.2.3. More vulnerable groups -those with lower income, less educated and younger- report lower levels of trust
- 2.2.4. Economically, politically or physically insecure respondents are less trusting of public institutions
- 2.3. The drivers of trust in public institutions in Brazil
- 2.3.1. Trust in the federal government
- 2.3.2. Trust in the civil service
- 2.3.3. Trust in the local government
- 2.3.4. Comparative analysis of the drivers of trust in public institutions in Brazil
- 2.3.5. Opportunities to upgrade the measurement of trust to build a robust evidence base
- References
- Note
- 3 Trust and competence in Brazil.
- 3.1. Responsiveness
- 3.1.1. Despite progress in the quality and coverage of public services, satisfaction remains low and unequal
- Satisfaction with public services is comparatively low
- Satisfaction with public services is very uneven across population groups
- 3.1.2. Improving satisfaction with public services could increase trust levels
- Enhancing government responsiveness in a context of rising expectations
- Providing more equal access to high-quality services
- Balancing responsiveness and equity in the quality of public services: The challenge of multi-level governance
- 3.1.3. Enhancing the civil service's capacity to innovate could help meet changing expectations
- 3.1.4. Opportunities for improving the delivery and responsiveness of public services
- 3.2. Reliability
- 3.2.1. Reliability is consistently low across indicators in Brazil
- 3.2.2. Enhancing longer-term planning could improve perceptions of reliability
- 3.2.3. Delivery on mitigating climate change is the single most important driver of trust in government
- 3.2.4. Opportunities for enhancing foresight planning and Brazil's preparedness to address long-term challenges
- References
- Notes
- 4 Trust and values in Brazil
- 4.1. Openness
- 4.1.1. Brazil is a regional leader on transparency, but public information is not perceived as being easy to access
- 4.1.2. Brazil could build on its history of participatory politics to strengthen meaningful engagement
- 4.1.3. Opportunities for enhancing communication and engagement between government and population
- 4.2. Integrity
- 4.2.1. Despite robust policies to improve government integrity, efforts still seem to fall short of citizens expectations and perceptions of corruption.
- 4.2.2. There is a widespread perception that public policies may be captured by vested interests at the expense of the public interest
- 4.2.3. Opportunities for strengthening public integrity and improving perceptions of corruption
- 4.3. Fairness
- 4.3.1. There is a widespread perception of unfairness in Brazil
- 4.3.2. Increasing the representativeness of the public administration and politicians strengthens inclusive processes
- 4.3.3. Opportunities for improvement for promoting fairness across public institutions
- References
- Notes
- Annexes
- Annex A. Methodological notes on the OECD Trust Survey implemented in Brazil
- Specification notes of the model on the drivers of trust in public institutions
- References
- Annex B. OECD Trust Survey Questionnaire in Portuguese for Brazil.
