Decision Intelligence Transform Your Team and Organization with AI-Driven Decision-Making

Detalles Bibliográficos
Otros Autores: Heilig, Thorsten, author (author), Scheer, Ilhan, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Hoboken, New Jersey : John Wiley & Sons, Inc [2024]
Edición:First edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009784596106719
Tabla de Contenidos:
  • Cover Page
  • Title Page
  • Copyright Page
  • Contents
  • Figures List
  • Foreword
  • Acknowledgments
  • Introduction
  • Chapter 1 Decoding Decision-Making: Good and Bad Decisions
  • How to Measure the Quality of a Decision
  • The History of Decision-Making
  • The Impact of Technology on Business Decision-Making in the 21st Century
  • Regaining the Human Aspects
  • Chapter 2 Why Traditional Decision-Making Is Broken
  • The New (Corporate) Normal: An Increasingly Dynamic and Complex Reality with Uncertainties
  • Key Challenge: Increasing Environmental Complexity
  • Why Data Analytics and Business Intelligence Can't Keep up with the New Reality
  • Data Analytics and Business Intelligence
  • Process Mining and RPA
  • Decision Intelligence and Prescriptive Analytics
  • The Illusion of Human Control: Will We Ever Be Able to Make the Best Possible Choice?
  • Chapter 3 Decision Intelligence: Making Relevant Information Visible and Actionable
  • How to Shift Your Decision-Making Perspective
  • Take a Decision-First Approach
  • From Data to Knowledge
  • Leverage AI for Decision-Making
  • The Ultimate Partnership Between Humans and Machines
  • Finding the Balance Between Trust and Control
  • Three Levels of Decision Intelligence Autonomy
  • Chapter 4 The Business Value of Decision Intelligence
  • From Using DI as a Strategy to DecisionOS
  • Planning and Forecasting the Next Level
  • Making Decisions at Scale: The Ultimate DecisionOS
  • Step up the Operational Game: Recurring Use-Cases for Companies
  • Chapter 5 Decision Intelligence in Practice: Industry Examples of Applied DI
  • DI in Logistics
  • DI in Retail
  • DI in Pricing and Marketing
  • Dynamic Pricing on Price-Comparison Websites
  • Dynamic Pricing for Other Channels
  • Budget Mix Optimization for Direct Acquisition
  • Chapter 6 The Technology Stack: Applying AI Systems for Decision-Making.
  • Data, the Backbone to Leverage Business Value
  • Data Ontology: Context Is King
  • Data Maturity: Good Things Take Time (or at Least Effort)
  • Artificial Intelligence: Understanding the Patterns Behind
  • What Machines Can and Can't Do (Yet)
  • Which Types of AI Help in Decision-Making?
  • Let's Do the Math: How Does Prediction Really Work?
  • Can You Quantify Uncertainty? A New Era of Understandable AI Models
  • How Digital Twins Go Beyond Pure Predictions
  • Optimization Is Key for Better Business Outcomes
  • Iterations: The Core Logic of an Optimization
  • Decision-Making with Multiple Objectives: Pareto Optimum
  • Adding Uncertainties to Optimization: Risk versus Potential
  • Chapter 7 Decision Intelligence Organization: The Key to Unlocking the True Potential of Data-Driven Decision-Making
  • Culture Eats Intelligent Decision-Making for Breakfast
  • Ways of Working in DI Organizations
  • Agility
  • DevOps
  • Gung Ho
  • The Four Rs of the DI Organization
  • Cultivating a DI Organization: A Symphony of Skills
  • Recognizing Biases in Your Decision-Making Process
  • Chapter 8 Leading a Decision Intelligence Organization
  • Trust and Courage
  • The Neuroscience of Trust: Unleashing Team Synergy through Oxytocin and Dopamine
  • The Power of Courage: Overcoming Fear and Uncertainty
  • Transparency and Experimentation
  • The Force of Transparency: Fostering Trust, Belonging, and Informed Decision-Making
  • Embracing Experimentation: The Key to Innovation and Adaptability in DI Organizations
  • Psychological Safety: The Secret Ingredient for a Decision Intelligence Organization
  • What Is Psychological Safety?
  • Pathway to Enhanced Decision Intelligence: Psychological Safety Meets the 4R Framework
  • Embracing Failure and Forging Forward
  • Epilogue
  • References
  • Index
  • EULA.