A practical guide to service management : insights from industry experts for uncovering, implementing, and improving service management practices

A practical guide to service management insights from industry experts for uncovering, implementing, and improving service management practices

Many organizations struggle to find practical guidance that can help them to not only understand but also apply service management best practices. Packed with expert guidance and comprehensive coverage of the essential frameworks, methods, and techniques, this book will enable you to elevate your or...

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Detalles Bibliográficos
Otros Autores: Sutherland, Keith, author (author), Sheets, Lawrence J., author (writer of foreword), Schwartz, Lisa, writer of foreword
Formato: Libro electrónico
Idioma:Inglés
Publicado: Birmingham, UK : Packt Publishing Ltd 2023.
Edición:1st edition
Materias:
Information technology > Management.
User-centered system design.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009770735206719

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