Communication Climate at Work Fostering Friendly Friction in Organisations
This book explores how members of an organization or group speak to and with each other. An expansion of the author’s previous research on fallibility in organizations, the concept of communication climate is related to those of voice climate and psychological safety, both of which focus on the ris...
| Main Author: | |
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| Format: | eBook |
| Language: | Inglés |
| Published: |
Cham :
Springer International Publishing
2023.
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| Edition: | 1st ed. 2023. |
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009762720306719 |
Table of Contents:
- Part One
- 1.Communication Climate
- 2.Critical Quality Moments
- 3.Bystander Effects
- 4.The Invisible Gorilla
- 5. Blind Spots
- 6.Help
- Part Two
- 7.Friendly Friction
- 8.Tolerance for False Alarms
- 9.Psychological Safety
- 10.Scope for Agency
- 11.Pushing Plus Buttons
- Part Three
- 12.Communication Ethics
- 13.Countering Moral Neutralization
- 14.Whistleblowing
- 15. Further Studies.
