Human resources kit for dummies
Human Resources Kit For Dummies is the guide talent pros turn to for improving their leadership across the businesses they serve. The world of HR is full of unforeseen challenges, and this For Dummies reference will help you to handle them with grace and professionalism. This book provides tips and...
| Otros Autores: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Hoboken, New Jersey :
John Wiley & Sons, Inc
[2023]
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| Edición: | Fourth edition |
| Colección: | --For dummies.
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009757938306719 |
Tabla de Contenidos:
- Intro
- Title Page
- Copyright Page
- Table of Contents
- Introduction
- About This Book
- Foolish Assumptions
- Icons Used in This Book
- Beyond This Book
- Where to Go from Here
- Part 1 Embracing the Evolving Role of HR
- Chapter 1 Peeking into the World of HR
- Recognizing Key HR Responsibilities
- Building Your Team: Attracting Talent
- Retaining and Engaging Talent: Creating a Positive Employee Experience
- Developing Talent: Providing Opportunities for Growth
- Minimizing Organizational Risk
- Chapter 2 Setting the Stage: Trends in the HR and Talent Space
- Working from Anywhere: The Hybrid Work Model
- Recognizing different types of hybrid work
- Making the hybrid model work for all employees
- Workplace Skills: Upskilling
- Leveraging People Analytics and Data-Driven HR
- Shifting HR leadership from administrative to strategic
- Recognizing what you can do
- Leading Diversity, Equity, and Inclusion (DEI) in the Workplace
- Considering the pros to a DEI workplace
- Creating a DEI workplace
- Prioritizing Employee Well-Being and Workforce Health
- Chapter 3 Leveraging HR Technology
- Looking at the Growth of HR Technology
- Identifying the Categories of HR Tech
- Human resources information systems
- Applicant tracking systems
- Employee experience systems
- Performance management systems
- Employee engagement software
- Learning management systems
- Employee recognition software
- Succession management systems
- Choosing the Systems That Are Right for You
- Sourcing and Purchasing HR Technology: The How-To
- Communicating the Value of HR Tech
- Identifying Technology Skills You Need
- Part 2 Putting the Right People in the Right Roles
- Chapter 4 Creating a Talent Strategy Aligned with Business Strategy
- Getting Clear on Your Employer Brand
- Recognizing what core values are.
- Figuring out your organization's values
- Workforce Planning: Aligning Talent Needs with Business Strategy
- Being strategic with workforce planning
- Developing potential within the current team
- Finding Inner Peace: Filling Jobs from within the Organization
- Recognizing the pros (and cons)
- Creating a successful internal hiring process
- Developing an employee skills inventory
- Knowing where to look for internal talent
- New Horizons: Attracting Talent from Outside Your Organization
- A Wide World of Talent: Understanding Worker Classification
- Employees
- Contingent workers
- Independent contractors
- Benefitting from Contingent Workers
- Noting the pros to contingent workers
- Determining whether they're the right fit
- Asking the right questions
- Engaging a contingent workforce
- Documenting performance and offering feedback to the staffing firm
- Looking at your legal responsibility
- Equal coverage
- Workplace injuries
- Chapter 5 Kicking Off the Hiring Process
- Engaging the Hiring Manager
- Creating the Position Success Profile
- Laying the foundation: Why you need to create a position success profile
- Knowing what to include
- Looking ahead, not behind
- Considering educational requirements and qualifications
- Making sure that outcomes are doable
- Accurately describing success outcomes
- Being specific
- Setting a salary range
- Being Clear When Writing Job Titles
- Defining Core Competencies for Success
- Chapter 6 Attracting Great Talent
- Being Intentional throughout the Process
- Kicking Off the Process
- Identifying Key Considerations for the Job Posting
- Implementing Sourcing Strategies
- Current team members/employee referrals
- Online job boards
- Your company website
- Social media and online networking
- Making info available to candidates in the early stages.
- Making your presence known on social media
- Candidates who previously applied
- Recruiters
- Understanding who does what
- Using recruiters - yes or no?
- Finding the right recruiter
- Campus recruiting
- Job fairs - in person and virtual
- Open houses
- Direct applications (walk-ins)
- Government employment services
- Diversity Recruiting: Benefiting from a Diverse Workforce
- Handling Helicopter Parents
- Keeping Tabs on Your Progress
- Chapter 7 Narrowing the Pool: Evaluating and Assessing Candidates
- Reviewing the Résumé
- Mastering the basics
- Reading between the lines
- Watching out for red flags
- Considering a candidate's online persona
- Simplifying the Online Job Application Process
- Setting Up a System for Evaluating
- Using some criteria to make decisions
- Evaluating résumés, step-by-step
- Weighing the evaluation criteria
- Assessment: Knowing What Works and Mitigating the Challenges
- Finding the right test for your situation
- Skills assessment tests
- Cognitive ability tests
- Physical ability tests
- Personality/Style assessment
- Integrity tests
- Avoiding the common challenges with pre-employment assessment
- Pre-Screening: Narrowing Your List
- Recognizing where to pre-screen
- Interviewing over the phone
- Pre-screening with video
- Figuring out which method is better
- Chapter 8 Maximizing the Interviewing Process
- Grasping the Basics of Interviewing
- Recognizing What Gets in the Way When Interviewing
- Failing to be prepared and to allot the required time
- Mismanaging your time
- Lacking consistency in the process
- Talking more than listening
- Focusing on one positive attribute of a candidate and ignoring everything else
- Speaking negatively about the business or the role
- Setting the Stage for the Interview
- The Introduction: Warming Up.
- Leading a Successful Panel Interview
- Mastering the Art of Q&
- A
- Have a focus
- Make every question count
- Pay attention
- Don't hesitate to probe
- Give candidates ample time to respond
- Suspend judgments
- Take notes
- Vary the style of questions
- Closed-ended
- Open-ended
- Hypothetical
- Leading
- Off-the-wall
- Recognizing What to Ask (and Not to Ask)
- National origin
- Citizenship status
- Address
- Age
- Family status
- Religion
- Health and physical condition
- Name
- Language
- Asking Solid Questions and Knowing How to Interpret the Answers
- End Game: Closing on the Right Note
- Chapter 9 Making the Hiring Decision
- Coming to Grips with the Decision-Making Process
- Utilizing the Tools of the Trade
- Past experience
- Interview impressions
- Test/assessment results
- Firsthand observation
- Selecting Your Candidate: You Need a System
- Knowing what to rely on
- Setting up your own protocol - creating a scorecard
- Factoring in the intangibles
- Creative problem-solving and innovation
- Time management
- Growth mindset
- Collaboration
- Emotional intelligence
- Dealing with Common Challenges in the Hiring Decision
- Anchor yourself to the hiring criteria
- Take your time
- Cross-verify whenever possible
- Get help, but avoid the "too many cooks" syndrome
- Don't force the issue
- Avoid the "top of mind" syndrome
- Getting a Broader View: Employment Reference Checks
- Checking hard-to-check references
- Using your own network for checking
- Online reference checking: Proceed with caution
- Discovering the Truth about Background Checks
- Understanding the basics: Background checks 101
- Recognizing the different types of checks
- Wading through the murkiness of background checks
- Conducting background checks: Yes or no?
- Using outside expertise for background checks.
- Making Offers They Can't Refuse
- Don't delay
- Make an offer over the phone
- Prepare and send an official offer letter
- Set a deadline
- Stay connected
- Know how to negotiate salary
- Decide how far you're willing to go in negotiating salary
- Know when to draw the line
- Clarify acceptance details
- Stay in touch
- Part 3 Retaining and Engaging Talent
- Chapter 10 Onboarding: Setting Up New Team Members for Success
- Explaining What Onboarding Is
- Integrating New Team Members into the Organization
- Recognizing Three Unproductive Approaches That Don't Work
- Osmosis
- "Just follow Joe around"
- Watch the video
- Doing It Right: A Little Empathy Goes a Long Way
- The First Day: Easing Anxieties
- The First Week: Revealing More about the Company and the Job
- Providing the rules of the road
- Keeping onboarding practical
- Involving senior leaders from across the business
- Holding large-group sessions in a suitable location
- Making group presentations user-friendly and engaging
- Providing an onboarding session agenda
- Offering information in digestible chunks
- Giving a clear sense of tasks and setting concrete goals
- Onboarding: A Process, Not an Event
- Developing a checklist
- Keeping the message alive
- Using mentoring to build a solid foundation
- Getting feedback: How good is your onboarding program?
- Strategizing for a remote workforce
- Employee Handbook and Separate Procedures Manual: Yes, You Need Both
- Knowing what to include
- Playing it safe
- Chapter 11 Ensuring a Competitive Total Rewards System
- Understanding What a Total Rewards System Is
- Compensation: Setting the Foundation
- Determining Your Compensation Philosophy
- Keeping your eye on the prize
- Squaring away your philosophy and passing the test
- Identifying the Key Components of Employee Compensation.
- Setting pay levels in your organization.
