Cita APA (7a ed.)

Isaychenko, D., & Demin, P. (2022). Metrics-based IT service management. The Stationery Office Ltd.

Cita Chicago Style (17a ed.)

Isaychenko, Dimitry, y Pavel Demin. Metrics-based IT Service Management. London: The Stationery Office Ltd, 2022.

Cita MLA (9a ed.)

Isaychenko, Dimitry, y Pavel Demin. Metrics-based IT Service Management. The Stationery Office Ltd, 2022.