50 activities for achieving change

Contains 50 high quality activities which may be easily aligned with the specific needs and identified competencies within your customer service area. Increase the creativity and skill level of customer service representatives, Demonstrate what excellent customer service is, Provide insights and pra...

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Detalles Bibliográficos
Autores principales: Fletcher, Barry, 1943- (-), Bell, Ann (Autor), Buttery, John, Whittaker, Mike
Autor Corporativo: Books24x7, Inc (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Amherst, Mass. : HRD Press c1992
Colección:50 Activities Series
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009755181706719

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