50 activities for achieving change

Contains 50 high quality activities which may be easily aligned with the specific needs and identified competencies within your customer service area. Increase the creativity and skill level of customer service representatives, Demonstrate what excellent customer service is, Provide insights and pra...

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Bibliographic Details
Main Authors: Fletcher, Barry, 1943- (-), Bell, Ann (Author), Buttery, John, Whittaker, Mike
Corporate Author: Books24x7, Inc (-)
Format: eBook
Language:Inglés
Published: Amherst, Mass. : HRD Press c1992
Series:50 Activities Series
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009755181706719

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