Smart Teams : How to Move from Friction to Flow and Work Better Together

Smart Teams How to Move from Friction to Flow and Work Better Together

Learn how your team can communicate, congregate and collaborate more effectively than ever Smart Teams will help your team to go beyond personal productivity to build a culture where productivity thrives. This book shows you how to turn around the unproductive team behaviours that create friction. Y...

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Detalles Bibliográficos
Otros Autores: Crowley, Dermot, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Newark : John Wiley & Sons [2023]
Edición:Revised edition
Materias:
Teams in the workplace.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009755154306719
Tabla de Contenidos:
  • Cover
  • Title Page
  • Copyright Page
  • Contents
  • About the author
  • Acknowledgements
  • How to use this book
  • Introduction
  • Can you relate?
  • Productivity problems at the team level
  • We create friction rather than flow
  • Part I Moving from friction to flow
  • Chapter 1 Enabling productive flow
  • Productivity friction
  • Poor productivity behaviours
  • Friction vs flow cultures
  • Beyond personal productivity
  • Level 1: DISRUPTIVE
  • Level 2: PASSIVE
  • Level 3: PRODUCTIVE
  • Level 4: COLLABORATIVE
  • Level 5: SUPERPRODUCTIVE
  • chapter 2 Qualities of a smart team
  • We are purposeful
  • We are mindful
  • We are punctual
  • We are reliable
  • chapter 3 Changing team behaviours
  • Get specific to change behaviours
  • What is a productivity principle?
  • Generating principles for your team
  • Flipping problems into principles
  • Make this a priority for your team
  • Part II Working better together
  • chapter 4 Communicate: make less noise
  • Email overload
  • 1. Disruption and interruption
  • 2. Inbox bottlenecks
  • 3. Stress and overwhelm
  • Alternatives to email
  • Four communication tools
  • Have a conversation
  • Call a meeting
  • Send an email
  • Share a post
  • A more thoughtful approach to communications
  • Planning effective communications (why)
  • Writing effective communications (what)
  • The three ingredients of good communication
  • The SSS approach to emails
  • Sending effective communications (who)
  • Noise reduction strategies
  • Reply with care
  • Don't be a copy cat
  • Use distribution lists carefully
  • Get up and talk to someone
  • chapter 5 Congregate: make meetings count
  • What's wrong with our meeting culture?
  • 1. Too much time in meetings
  • 2. Poorly planned and poorly run meetings
  • 3. Poor meeting behaviours
  • Let's aim for 100 per cent fewer meetings
  • 25 per cent fewer meetings
  • 25 per cent shorter meeting durations
  • 25 per cent fewer participants
  • 25 per cent less time wasted
  • Make your meetings more effective
  • Plan meetings the right way around
  • The 5W approach to planning meetings
  • 1. Why
  • 2. What
  • 3. Who
  • 4. Where
  • 5. When
  • Running an awesome meeting
  • Mindful interruptions
  • Are all agenda items the same?
  • 1. Creation
  • 2. Deliberation
  • 3. Delegation
  • 4. Presentation
  • Focus your meeting with an agenda
  • Make online meetings work
  • Chapter 6 Collaborate: make projects great
  • Alignment, agreement and awareness
  • 1. Alignment
  • 2. Agreement
  • 3. Awareness
  • Project collaboration: make them visible
  • 1. Start with WHY
  • 2. Get clear about WHAT
  • 3. Decide WHO needs to be involved
  • 4. Work out WHEN
  • The best tool for the job
  • Project scheduling tools
  • Mind maps
  • Project board or work breakdown structure tools
  • Checklist
  • Useful, usable and used
  • chapter 7 Key skills for effective cooperation
  • Managing urgency
  • Most urgency is false
  • Reducing urgency for others
  • Negotiating urgency

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