The EQ interview finding employees with high emotional intelligence

The only book of its kind- co-published with the Society for Human Resource Management.

Bibliographic Details
Main Author: Lynn, Adele B. (-)
Format: eBook
Language:Inglés
Published: New York : [Alexandria, Va.] : AMACOM/American Management Association ; SHRM c2008.
Edition:1st ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009755115306719
Table of Contents:
  • The five areas of emotional intelligence and the EQ job competencies
  • Self-awareness
  • Self-control or self-management
  • Empathy
  • Social expertness
  • Personal influence : influencing self
  • Mastery of purpose and vision
  • The EQ fraud and other warning signs.