Stakeholder engagement the game changer for program management
This book discusses the difference between the ""science"" and the ""art"" of program management as it relates to setting and managing stakeholder expectations. It is loosely tied to the five domains of program management as established by PMI, with a heavy em...
| Other Authors: | |
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| Format: | eBook |
| Language: | Inglés |
| Published: |
Boca Raton :
CRC Press
[2015]
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| Edition: | [First edition] |
| Series: | Best practices and advances in program management series.
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| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009755102206719 |
Table of Contents:
- Front Cover; Contents; Introduction; Chapter 1: Stakeholder Alignment : Goals and Objectives; Chapter 2: Making Governance Work for You; Chapter 3: Identifying Stakeholders : The "Hidden" Organization Chart; Chapter 4: It Is a Matter of Trust : Building Strong Business Relationships with Key Stakeholders; Chapter 5: Leveraging Stakeholders to Prepare Your Organization for Change; Chapter 6: Enhancing Stakeholder Engagement through Effective Communication; Chapter 7: Demystifying Metrics : Measuring What Matters Most
- Chapter 8: Making Meetings Count : Driving Stakeholder Engagement through Disciplined Meeting ManagementChapter 9: Where the Real Work Gets Done : Issue Resolution through Informal Governance; Chapter 10: Office Politics : From Surviving to Thriving; Chapter 11: Making a Strong Finish : Stakeholder Engagement through Program Closure; Chapter 12: Post-Launch : Every End Is a New Beginning; References; Appendix A: Case Study and Study Questions; Appendix B: Glossary; Appendix C: Acronym List; Back Cover
