Release 2.0. Issue 2.0.7, February 2008 Issue 2.0.7, February 2008 /
Customer Relationship Management systems are changing in response to the possibilities (and competition) offered by Web 2.0 technologies and even that old standby, email. The quest to harness--and make truly useful--the firehose of information about people, relationships, and activity is entering a...
| Autor Corporativo: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Sebastopol [California] :
O'Reilly
2008.
|
| Colección: | aRelease 2.0 ;
Issue 2.0.7, February 2008 |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009755078406719 |
Tabla de Contenidos:
- ""Contents""; ""The Next Generation of CRM""; ""CRM 2.0: The Basics""; ""Social Graph Foo Report""; ""Social Privacy""; ""Social Networks: A World of Numbers""; ""Calendar""
