Root cause analysis a step-by-step guide to using the right tool at the right time
Although there are many books on root cause analysis (RCA), most concentrate on team actions such as brainstorming and using quality tools to discuss the failure under investigation. These may be necessary steps during RCA, but authors often fail to mention the most important member of an RCA team—t...
| Otros Autores: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Boca Raton, FL :
Productivity Press, an imprint of Taylor and Francis
2014.
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| Edición: | First edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009755075206719 |
Tabla de Contenidos:
- Chapter 11: The Seven Management ToolsChapter 12: Other Quality Tools for Root Cause Analysis; Chapter 13: Exploratory Data Analysis; Chapter 14: Customer Quality Issues; References; Appendix 1: Using the Tool Kit; Appendix 2: Terminology; Back Cover
