APA (7th ed.) Citation

Cisco Systems, Inc. Content Provider, Collora, S. A., Leonhardt, E. C., & Smith, A. C. (2004). Cisco CallManager best practices. Cisco Press.

Chicago Style (17th ed.) Citation

Cisco Systems, Inc. Content Provider, Sal Author Collora, Ed Contributor Leonhardt, and Anne Contributor Smith. Cisco CallManager Best Practices. [Place of publication not identified]: Cisco Press, 2004.

MLA (9th ed.) Citation

Cisco Systems, Inc. Content Provider, et al. Cisco CallManager Best Practices. Cisco Press, 2004.