Difficult conversations craft a clear message, manage emotions, focus on a solution
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive-not combative. Difficult Conversations walks yo...
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Formato: | Grabación no musical |
Idioma: | Inglés |
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[Place of publication not identified] :
Ascent Audio
2023.
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Edición: | [First edition] |
Colección: | 20 minute manager series.
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Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009729731406719 |