Managing IT Projects How to Pragmatically Deliver Projects for External Customers
Urgent deadlines, constant lack of time, permanent delays - these are the most faithful companions and, at the same time, the greatest enemies of the project manager. Even certified project managers, people with enormous knowledge and a lot of experience, find themselves in a situation where they ne...
Otros Autores: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Berkeley, CA :
Apress
2023.
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Edición: | 1st ed. 2023. |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009726539106719 |
Tabla de Contenidos:
- Foreword
- Chapter 1: When does a project really start?
- Chapter 2: Why sales people shouldn’t sell on their own
- Chapter 3: Delay as a problem of the sales process
- Chapter 4: The scope as a problem of the sales process
- Chapter 5: Payment schedule and the subsequent condition of the project
- Chapter 6: Why attitude matters more than outcomes
- Chapter 7: Why being at the client’s premises is more important than the outcomes
- Chapter 8: The steering committee as a project manager’s tool
- Chapter 9: Arguments with the client – the only thing that matters is progress and why it’s not good to be right
- Chapter 10: How and when to break bad news, or what the client should know about
- Chapter 11: Always be prepared for the worst
- Chapter 12: Penalties — much ado about nothing
- Chapter 13: Approaches to project management – academic discussions versus real life
- Chapter 14: The management strategy depends on the stage of the project
- Chapter 15: People's availability in particular phases of the project
- Chapter 16: Monitoring the internal status of a project
- Chapter 17: Low-level estimates — a source of everlasting delays and a foundation of planning
- Chapter 18: Fixing bugs — planning doomed to fail
- Chapter 19: Managing delays
- Chapter 20: The whole truth about user acceptance tests
- Chapter 21: If you want to save money, invest in people
- Chapter 22: When the time comes for re-negotiation or terminating the contract
- Chapter 23: It’s always good to be in the game.