Soft skills
Soft skills make the hard skills work! Soft skills are the personal qualities that make you a great communicator, problem solver, and leader on the job--and in your personal life. Soft Skills For Dummies helps you hone in on the traits you already have--or fine tune the ones that may need some extra...
| Otros Autores: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Hoboken, New Jersey :
John Wiley & Sons, Inc
[2023]
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| Colección: | --For dummies
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009724223106719 |
Tabla de Contenidos:
- Intro
- Title Page
- Copyright Page
- Table of Contents
- Introduction
- About This Book
- Foolish Assumptions
- Icons Used in This Book
- Beyond the Book
- Where to Go from Here
- Part 1 Laying Down a Solid Foundation with Soft Skills
- Chapter 1 Seeing What Soft Skills Are All About
- Where Do People Learn Soft Skills?
- What Are Soft Skills?
- Attitude
- Character
- Diversity and cultural awareness
- Communication
- Appearance and etiquette
- Time management
- Teamwork
- Work ethic
- Critical thinking and problem solving
- Leadership
- What's the Big Deal about Soft Skills?
- How Do You Apply Soft Skills to Work and Life?
- Chapter 2 Going Far with a Great Attitude
- Accentuating the Positive
- Recognizing the Importance of a Positive Attitude
- Singing the praises of a positive attitude
- Remembering your attitude determines your altitude
- Taking an Attitude Check
- Sporting a Positive Attitude: The Smart Choice
- Looking on the bright side
- Adjusting your attitude when your job brings you down
- Offsetting others' negativity with your positivity
- Developing a Positive Attitude from the Inside Out
- Finding simple ways to nurture a positive attitude
- Challenging yourself
- Reversing negative thinking with positive affirmations
- Self-esteem affirmations
- Adversity affirmations
- Affirmations for believing in yourself
- Affirmations that support a positive attitude
- Being your own best friend
- Spinning Up an A+ Attitude
- Exercise: Building an A+ Attitude
- Looking at Real-Life Scenarios: A Ho-Hum Attitude Versus a Positive Attitude
- Chapter 3 Cultivating Top-Notch Character Traits
- Defining Character
- Doing the right thing
- Stepping on the character scale
- Putting in the Work to Build Character
- Filling your blank character slate
- Making the best of challenging situations.
- Grasping the Essence of Character
- Employing positive character traits
- Steering clear of negative character traits
- Recognizing How to Make Character Count
- Looking at Real-Life Scenarios: Character in action
- Part 2 Going Even Further with Soft Skills
- Chapter 4 Being Clear with Interpersonal Communication
- Making all the Right Connections
- Stepping on the Communication Scale
- Getting Connected
- Listening first, talking second
- Framing the walls of disconnection
- Completing the Connection with the Three Vs
- Doing the math
- Speaking from the heart
- Becoming a Communication Champion
- Talking about body language
- Raising your voice
- Using your words
- Looking at Real-Life Scenarios: Understanding the Value of Listening
- Chapter 5 Respecting Diversity and Developing Cultural Awareness
- Defining Culture
- Delving into dominant cultural patterns
- Stepping Out of Your Cultural Comfort Zone
- Diving beneath the Diversity Iceberg
- Celebrating Diversity
- Understanding individuals' differences
- Accepting that seeing is not always believing
- Saying No to Stereotyping
- Stepping on the stereotyping scale
- Recognizing how you stereotype
- Looking at Real-Life Scenarios: The Newcomer
- Chapter 6 Making an Impression with Your Appearance and Manners
- Acing the Four-Second First Impression
- Stepping on the Appearance and Etiquette Scale
- Looking the Part: Why Appearance Matters
- Putting your best foot (and face) forward
- Dressing for success
- Acting the Part: Why Etiquette Is Important
- Shaking on it
- Speaking volumes with manners
- Sharing your positive energy
- Walking your talk
- Looking at Real-Life Scenarios: A Striking Difference
- Chapter 7 Staying on Top of Things with Time Management
- Stepping on the Time Management Scale
- Taking Back Control of Your Time.
- Trading being busy for being productive
- Scheduling your time
- Being accountable
- Taking initiative
- Giving up the excuses
- Becoming the manager of your minutes
- Looking at Real-Life Scenarios: Slow and Steady Wins the Race
- Chapter 8 Navigating the Dynamics of Working with Others
- Recognizing that Working as a Team Takes Work
- Stepping on the teamwork scale
- Building a Strong Team
- Getting Your Team in Shape
- Managing Team Conflict with Cooperation
- Looking at Real-Life Scenarios: Picking a Dream Team
- Chapter 9 Applying Critical Thinking to Problems
- Defining Critical Thinking
- Avoiding the lazy thinking rut
- Stepping on the critical thinking scale
- Cultivating Core Critical Thinking Skills
- Thinking independently
- Separating fact from opinion
- Asking questions
- Using open-ended questions
- Asking "why?"
- Evaluating bias, assumptions, and perspectives
- Being open-minded and self-aware
- Solving Problems Effectively
- Looking at Real-Life Scenarios: What Were They Thinking?
- Chapter 10 Building a Strong Work Ethic
- Defining Work Ethic
- Cultivating a Good Work Ethic
- Stepping on the work ethic scale
- Knowing the ten work-ethic character traits
- Getting the job done with discipline
- Relying on reliability
- Dedicating yourself to greatness
- Setting your own productivity standards
- Cooperating is key
- Having integrity
- Taking responsibility
- Practicing professionalism
- Making it work with self-motivation
- Being flexible
- Putting a Good Work Ethic to Use
- Embracing challenge
- Taking accountability
- Finding joy on the job
- Making habits a habit
- Finding your inspiration
- Looking at Real-Life Scenarios: Loving It and Leaving It
- Chapter 11 Leading from Anywhere in the Organization
- Defining Leadership
- Stepping on the leadership scale.
- Knowing what a leader looks like
- Sizing Up Leadership Skills
- Leading with the big L
- Leading with the little l
- Creating a Leadership Legacy
- Looking at Real-Life Scenarios: Taking the Lead
- Part 3 Applying Soft Skills in Specific Situations
- Chapter 12 Bringing Your Soft Skills to Life
- Taking Soft Skills Personally
- Making an inventory of your values
- Zeroing in on your core values
- Incorporating Soft Skills into Your Daily Life
- Getting into character with attitude
- Communicating by listening
- Respecting diversity and culture
- Looking and acting the part
- Managing your time
- Teaming up
- Putting on your (critical) thinking cap
- Work ethic
- Leading the way to a satisfying life
- Chapter 13 Showing Off Your Soft Skills to Prospective Employers
- Preparing to Get a Job that Fits You
- Applying Soft Skills to the Hiring Process
- Looking good on paper: The resume
- Looking good in person: The interview
- Building confidence before the interview
- Arriving early
- Being prepared
- Being presentable
- Minding your manners
- Being a closer
- Following up on the interview
- Part 4 The Part of Tens
- Chapter 14 Ten Inspiring Soft Skills Phrases
- Soft Skills Make the Hard Skills Work
- Your Attitude Determines Your Altitude
- Look the Part
- Act the Part
- Get the Part
- Listen as Well as You Hear
- Thinking Is Critical
- Manage Your Time, or It Will Manage You
- Hard Work Makes Life Easier
- Character Counts
- A Lot of Different Flowers Make a Bouquet
- Teamwork Makes the Dream Work
- Chapter 15 Ten Ways to Grow Your Soft Skills
- Practice Makes Perfect
- Do Some Research
- Ask for Feedback
- Sign Up for Classes
- Set New Goals
- Join the Party
- Take Inventory
- Get Comfortable Being Uncomfortable
- Try, Try Again
- Reward Yourself
- Index
- EULA.
