How to heal a workplace tackle trauma, foster psychological safety and boost happiness at work
Boost wellbeing and build a robust, productive culture in your workplace Your workplace's most powerful resource is its people. That's why it's critical to balance the needs of your business with the needs of the employees who make that business happen every day. At the heart of the m...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Melbourne, Victoria :
Wiley
[2023]
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009724217706719 |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright Page
- Contents
- Introduction
- Part I Workplace Culture
- Chapter 1 What is workplace culture?: Why it's the key to profitability
- What is workplace culture?
- What the data is telling us and how it affects your business
- What does our generation have to do with our work ethic?
- Where to from here?
- The challenge of building focus and resilience
- Adapting for a new generation: Why it is essential for growth
- Recruitment specialist spells out the future for business
- How do we fix it?
- Chapter 2 Why it's really about collective mental health
- Toxicity in the workplace
- How we interact with children shapes their sense of self
- Our work and our self-worth
- How technology is shaping us
- Our early experiences shape our future mental health
- Case study: Jenny
- Trauma: What is it?
- How trauma results in mental health problems
- Children express their needs from an early age
- The impact of trauma
- Trauma in the workplace
- Why tackle trauma in the workplace?
- Employee assistance programs
- Part II The Role of Leadership
- Chapter 3 Compassionate Leadership: The key to psychological safety at work
- Get to know your people
- Dealing with confidentiality: how much should you tell them?
- Inclusive leadership
- Eliminating silos with transparency
- Understanding the culture
- The leadership lottery
- We need checks and balances
- What makes our people happy?
- Categorising our attributes
- Working with different personality types
- How do supervisors cause psychosocial injuries?
- Annette's story
- Change management is more than just process
- Why senior leaders need to regularly review their HR data
- Communication needs to be a habit
- The benefit of an independent review
- Spotting early signs of a negative change in culture.
- Chapter 4 Conscientious Leadership: How to foster it in the workplace
- The changing world of work
- Consciously leading
- The self-management system
- Part III Risk and Psychological Safety
- Chapter 6 Validation: Judgement vs acknowledgement
- How our brains process trauma
- What happens when we're not validated?
- Why we need to validate
- Validation facilitates recovery
- Mediation facilitates being heard
- Case study: Monica
- Leadership stress
- Provide recognition validation without action validation
- Chapter 5 Mitigating Risk in PsychologicalSafety: Know the situations that put your staff at risk
- Onboarding
- New leadership
- Great leaders empower solutions
- It's not enough to simply listen to your people
- Case study: Karen
- The benefit of the doubt
- Why great workers aren't always great leaders
- Part IV Prevention and Recovery
- Chapter 7 Industry Challenges: Known problem sectors and the quiet achievers
- Responsibility
- First responders
- Georgeina Whelan: ACT Emergency Services Agency
- Andrew Short: Queensland Fire and Emergency Services
- Stuart Bartels: Australian Institute of Police Management
- Stigma
- The resources sector
- It's not all about stigma …
- Marion's story
- Management as power
- Women as minority groups
- Why does gender representation have an impact on psychosocial safety?
- TechDiversity
- The solution
- Community-based trauma
- Empathy and the leadership lottery
- The importance of compassionate people leadership
- Empowerment
- Social change
- Chapter 8 Insurance: How to change the outcomes with attitude
- Validation
- The legal framework
- Employer contact with injured workers
- The challenge
- Denial
- How the Safety, Rehabilitation and Compensation Act affects government workers
- Which system is the best?.
- Chapter 9 Prevention: The 'recovery at work' early intervention model
- Recovery at work model
- How can you innovate for injured workers?
- Workers Compensation Claim done?
- Now the insurer is involved
- Can we fix a long term problem?
- Matthew's story
- You need a senior leadership focus on mental health
- Recipe for Success: The role of the Chief Happiness Officer
- Why we need to continuously improve
- Supporting people through challenges
- You have the tools to be the compassionate leader you want to be
- Next Steps: The power of three
- References
- EULA.
