Employee-centric IT advancing the digital era through extraordinary IT experience

Global surveys from McKinsey, BCG, Gartner, and others show that less than 30% of digital transformation programs succeed in their missions to improve a company’s performance and employee productivity. This is due to the fact that IT efforts within the company do not center around the employee. This...

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Detalles Bibliográficos
Otros Autores: Ghibril, Mark, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York, New York : Apress [2023]
Edición:1st ed. 2023.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009724216406719
Tabla de Contenidos:
  • Part 1: The Need for Employee Centric IT
  • Chapter 1: From Technology Centric to Employee Centric IT
  • Chapter 2: Employee Experience and its core pillar – Employee Centric IT
  • Part 2: Winning Employees’ Hearts
  • Chapter 3: Winning the Engagement
  • Chapter 4: Winning the Support
  • Chapter 5: Winning the Culture
  • Part 3: Winning Employees’ Minds
  • Chapter 6: Winning the Operations
  • Chapter 7: Winning the Transformation
  • Chapter 8: Winning the Innovation
  • Part 4: Winning your IT Team
  • Chapter 9: Winning the IT Team’s Structure
  • Chapter 10: Winning the IT Team’s processes
  • Chapter 11: Winning the IT Talent and Culture
  • Part 5: Evangelizing Employee Centric IT in Your Organization
  • Chapter 12: Implementing & Scaling Employee Centric IT for your Company
  • Conclusion: There is no end in Sight.