Psychology of financial planning practitioner's toolkit

Detalles Bibliográficos
Otros Autores: Klontz, Brad, author (author), Chaffin, Charles R., author, Klontz, Ted, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Hoboken, New Jersey : John Wiley & Sons, Inc [2023]
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009711815706719
Tabla de Contenidos:
  • Cover
  • Title Page
  • Copyright Page
  • Contents
  • Introduction
  • About This Book
  • How to Use This Book
  • Chapter 1 Client Values and Goals
  • Exercise 1: What Drives You?
  • Exercise 2: Tape Measure Exercise
  • Materials Needed
  • Instructions
  • Exercise 3: Incomplete Sentences Intervention
  • Instructions
  • Exercise 4: Self-Efficacy Reflection
  • Note
  • Chapter 2 Multicultural Competence in Financial Planning
  • Exercise 5: Your Multicultural Experience
  • Exercise 6: Your Current (or Future) Clientele
  • Majority and Minority Status That Impact Financial Planning
  • Exercise 7: ADDRESSING Exercise
  • Notes
  • Chapter 3 Financial Flashpoints: Exploring a Client's Financial Background
  • Exercise 8: Your Ancestral Flashpoints
  • Exercise 9: Your Financial Flashpoints
  • Your Childhood Experiences
  • Socioeconomic Status
  • Financial Support
  • Gender
  • Stress and Trauma
  • Cultural Events
  • Exercise 10: The Money Egg
  • Notes
  • Chapter 4 Money Scripts: Exploring a Client's Beliefs About Money
  • Exercise 11: The Klontz Money Script Inventory-Revised (KMSI-R)
  • Klontz Money Script® Inventory-Revised (KMSI-R)
  • Scoring Procedures
  • Your Results
  • Money Avoidance
  • Money Focus
  • Money Status
  • Money Vigilance
  • Exercise 12: Money Script Log
  • Instructions
  • Exercise 13: New Money Mantra
  • Notes
  • Chapter 5 Financial Behaviors and Outcomes
  • Exercise 14: Financial Health Scale
  • Financial Health Scale
  • Scoring Instructions
  • Exercise 15: Klontz Money Behavior Inventory (KMBI)
  • Klontz Money Behavior Inventory (KMBI)
  • Scoring Key
  • Exercise 16: Mindfulness Meditation
  • Instructions
  • Notes
  • Chapter 6 Principles of Effective Communication
  • Open-Ended Invitations Versus Closed-Ended Questions
  • Exercise 17: Open-Ended Invitation
  • Reflection
  • Exercise 18: Reflection Exercise.
  • Exercise 19: Question-Free Zone Exercise
  • Exercise 20: Dirty Dozen Exercise
  • Exercise 21: The FLOW Process
  • Exercise 22: Listening by Sketch
  • Notes
  • Chapter 7 Client and Planner Attitudes, Values, and Biases
  • The Six Main Learning Styles
  • 1. Visual
  • 2. Auditory
  • 3. Reading/Writing
  • 4. Logical
  • 5. Kinesthetic
  • 6. Social Versus Solitary Learners
  • A Multifaceted Approach
  • Exercise 23: Learning Style Exercise
  • Active Versus Passive
  • Exercise 24: The 75% Rule
  • Attention
  • Exercise 25: The Distraction Checklist
  • Exercise 26: The Client Distraction Checklist
  • Chapter 8 Sources of Money Conflict: Working with Couples and Families
  • Exercise 27: Conversation Intervention
  • Instructions
  • Questions to Discuss
  • The Self-Aware Financial Planner
  • Notes
  • Chapter 9 Helping Clients Navigate Crisis Events
  • The Financial Planner's Role in Helping a Client Navigate Crisis
  • Step 1: Normalize the Client's Experience
  • Step 2: Encourage the Client to Talk About the Facts
  • Step 3: Ask About the Client's Thought Process
  • Step 4: Ask About the Client's Emotions and Reactions
  • Step 5: Watch for Signs That the Client May Need Additional Support
  • Step 6: Modify the Financial Plan to Address the Crisis Event
  • Notes
  • Chapter 10 Principles of Counseling in Financial Planning Practice
  • Exercise 29: The Miracle Question
  • Cognitive Behavioral Techniques in Financial Planning
  • Exercise 30: Stress Inoculation: The Worst-Case Scenario
  • Positive Psychology in Financial Planning
  • Exercise 31: The Gratitude Exercise
  • Exercise 32: Three Good Things
  • Notes
  • Chapter 11 Behavioral Finance: Understanding Cognitive Biases and Heuristics . . . and What to Do About Them
  • Exercise 33: Status Quo Bias
  • Exercise 34: Mental Accounting
  • Exercise 35: Endowment Effect
  • Exercise 36: Sunk-Cost Fallacy.
  • Exercise 37: Anchoring Heuristic
  • Exercise 38: Confirmation Bias
  • Note
  • Chapter 12 Getting the Client to Take Action
  • Exercise 39: Motivational Interviewing Exercise
  • Values Versus Behaviors
  • Exercise 40: Well-Done Exercise
  • Exercise 41: Professional Relationship Forensic Audit
  • Nine Evidence-Based Techniques for Overcoming Client Resistance to Financial Advice
  • Exercise 42: Simple Reflection
  • Exercise 43: Complex Reflection
  • Exercise 44: Amplified Reflection
  • Exercise 45: Double-Sided Reflection
  • Exercise 46: Shifting the Focus from What's Not Working to What Is Working
  • Exercise 47: Reframing
  • Exercise 48: Agreement with a Twist
  • Exercise 49: Emphasizing Self-Determination
  • Exercise 50: Arguing Against Change
  • Notes
  • Going Forward
  • In Closing
  • Index
  • EULA.