Intelligent automation with IBM Cloud Pak for business automation a practical guide to automating enterprise business workflows to deliver intelligent solutions
Leverage the low-code/no-code approach in IBM Cloud Pak for business automation to accelerate your organization's digital transformation Purchase of the print or Kindle book includes a free eBook PDF Key Features Get a comprehensive understanding of IBM Cloud Pak for Business Automation Take a...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
London, England :
Packt Publishing
[2022]
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| Edición: | 1st ed |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009711815006719 |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright and Credits
- Contributors
- Table of Contents
- Preface
- Part 1: Business Automation and Cloud Pak Overview
- Chapter 1: What Is Cloud Pak for Business Automation?
- Intelligent automation
- IBM Cloud Pak for Business Automation
- RPA
- Workflow
- Decisions
- Content management
- Document processing
- Process discovery and process mining
- Business applications
- Operational intelligence
- Why use Cloud Pak for Business Automation?
- IA solutions
- Business analysis
- Understanding the CP4BA architecture
- Business scenario - client onboarding
- Summary
- Further reading
- Chapter 2: RPA, Workflow, Decisions, and Business Applications
- Robotic Process Automation
- Key components and concepts of RPA
- Workflow
- Process-driven workflow (business process management)
- Key components and concepts
- Case management
- Key components and concepts of case management
- Decisions
- Key components and concepts of decisions
- Business applications
- Key components and concepts of business applications
- Summary
- Further reading
- Chapter 3: Process Discovery and Process Mining
- Technical requirements
- Establishing a language for business and automation developers
- An introduction to BPMN
- Core elements of BPMN 2.0
- Documenting your business processes
- Process discovery workshops
- Defining a high-level process map
- Working with a process diagram
- Adding textual descriptions
- Adding business data
- Running a Process Playback
- Discovering hidden processes
- Generating the process model
- Identifying high-frequency work
- Leveraging Task Mining
- Identifying automation opportunities
- Early validation of potential improvements
- Summary
- Further reading
- Chapter 4: Content Management and Document Processing
- What is content management?.
- FileNet Content Manager
- A granular and configurable security model
- A full spectrum of governance capabilities
- A configurable user experience
- Content capture with Datacap
- Document processing with AI
- AI-powered extraction
- Pre-trained models for document types
- Low-code application building
- Business users can train their own document types
- Summary
- Further reading
- Part 2: Use Cases and Best Practices
- Chapter 5: Task Automation with RPA
- Let's understand the business problem
- IBM RPA client/server topology
- RPA automation
- Reading from Microsoft Excel
- IBM RPA Studio
- WAL command language
- Reading the Excel table
- Using RPA to interact with SAP UI
- Creating a managed credential
- Interacting with SAP GUI
- IBM RPA Studio Recorder
- Packaging and deployment
- Publishing our tested robot
- Creating the launcher for our sales assistant
- Going further
- Subroutines
- Advanced topics - exception handling and troubleshooting
- Data validation
- Script logs
- Exception handling
- Leveraging other Cloud Pak for Business Automation features
- Unique Desktop Issues
- Sleep
- UI changes
- Simulate human behavior
- Further reading
- Chapter 6: Chatbot with RPA
- Technical requirements
- Business problems
- Developing a chatbot
- NLP
- IBM RPA Knowledge Bases
- Knowledge Base spreadsheet example
- Packaging and deployment
- Leveraging the knowledge base in the WAL language
- Configuring the bot service
- Azure Bot Service
- Programming the chatbot
- IBM RPA-hosted chat
- Advanced topic-chat history
- IBM RPA chatbot history local database
- IBM RPA chatbot history server database
- Summary
- Chapter 7: Workflow for Process Automation
- Technical requirements
- Problem statement
- Building the workflow process
- Creating the first process.
- Adding swimlanes and completing the process diagram
- Defining data models
- Building the Task UI
- Integration with external services
- Working with users
- Working together with robots
- Packaging and deployment
- Escalation and exception handling
- Administration and troubleshooting
- Summary
- Further reading
- Chapter 8: Automating Decisions to Speed Up Your Processes
- Business problem
- Modeling - decision models and task models
- The decision model
- The data model
- The task model
- Composition of models
- Writing simple and complex decision logic
- Business rules
- Decision tables
- Defining the logic
- Rule vocabulary
- Governing changes in decision logic
- Collaboration
- Changes and commits
- Branches and merges
- Connection with Git
- Testing decisions
- Packaging and deploying decisions
- Single-click deployment
- Automation services
- Packaging and advanced deployment options
- Combining decisions with AI prediction
- Summary
- Chapter 9: Manage Documents with Content Management
- Problem statement
- Designing your content repositories
- Security
- Business data
- Applications
- Creating a content desktop
- Document entry template
- Role-based redaction
- Teamspaces
- Searching and accessing content from applications
- Extensions
- Retention policy
- Summary
- Further reading
- Chapter 10: Extract Meanings with Document Processing
- Technical requirements
- Example - a bill of lading document
- Setting expectations for AI document processing systems
- Problem statement - automating inventory management systems
- Content classification and extraction with AI
- Document types and samples
- Training the classification model
- Training the extraction model
- Building a document processing application
- Customized document types and data formats
- Create document type.
- Customizing data definitions
- Data enrichment
- Validation of fields
- Adding formatters to fields
- Data standardization
- Deploying the document type
- Defining fields
- Summary
- Chapter 11: Engaging Business Users with Business Applications
- Technical requirements
- Creating a business application
- Building the user interface
- Setting up the pages
- Laying out the Contact Information page
- Adding input fields to the Contact Information page
- Setting data associations
- Adding a Submit button
- Leveraging Automation Services
- Creating an Automation Service
- Reusable user interface widgets and templates
- Application templates
- Toolkits
- Content Services
- Packaging and deployment
- Summary
- Further reading
- Chapter 12: Workforce Insights
- Business problem
- Using the built-in dashboards
- Workflow dashboard
- Decisions Dashboard
- Understanding intelligent task prioritization and decision recommendations
- Intelligent task prioritization
- Decision recommendations
- Contributing and reacting to business events
- Event emitters
- Event processing jobs
- Event consumers
- Customizing your dashboard
- Creating a new dashboard
- Adding predictive analytics
- Summary
- Part 3: Deployment Considerations
- Chapter 13: On-Premises and On-Cloud Deployments
- Introducing the platform choices for Cloud Pak
- Running the Cloud Pak in its own data centers
- Topologies
- Internal user groups and IT teams
- Running the Cloud Pak on the mainframe
- Managed OpenShift environments on IBM Cloud, AWS, and Azure
- IBM managed automation service
- Summary
- Chapter 14: Deployment Topologies, High Availability, and Disaster Recovery
- Problem statement
- Deployment topologies
- High availability
- Disaster recovery
- Summary
- Chapter 15: Automating Your Operations and Other Considerations.
- Business problem
- Continuous integration versus continuous deployment
- Continuous integration
- Continuous integration for document processing
- Continuous integration for workflow and process applications
- Continuous integration for automation applications
- Continuous integration for decisions
- Using an external pipeline for decisions with continuous integration
- Versioning automation services
- Continuous deployment
- Summary
- Index
- Other Books You May Enjoy.
