What to say when things get tough business communication strategies for winning people over when they're angry, worried and suspicious of everything you say

BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication...

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Detalles Bibliográficos
Otros Autores: Greenberger, Leonard S., author (author)
Formato: Grabación no musical
Idioma:Inglés
Publicado: [Place of publication not identified] : McGraw Hill-Ascent Audio 2022.
Edición:[First edition]
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009711806706719

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