Denmark efficient e-Government for smarter public service delivery

This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today. It highlights the richness of initiatives and actions taken by Denmark in relation to a number of areas, including the impact of e-governme...

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Detalles Bibliográficos
Autor principal: Organisation for Economic Co-operation and Development.
Autor Corporativo: Organisation for Economic Co-operation and Development (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Paris : OECD c2010.
Colección:OECD e-government studies.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009706474406719
Tabla de Contenidos:
  • Towards a more User-centric Approach to Public Service Delivery
  • The Governance Framework for E-Government Implementation
  • Annex A. Experiences from other OECD members
  • Bibliography
  • Realising the Benefits of E-Government
  • Annex E. Glossary
  • Assessment and Proposals for Action
  • Foreword
  • Annex D. Methodology
  • Annex C. Survey results
  • The Impact of E-Government on the Public Sector Modernisation and Efficiency Efforts
  • Annex B. Reaping the Benefits of Cloud Computing, Web 2.0 and Open Data: OECD Country Experiences
  • Introduction
  • Avant-propos.