Denmark efficient e-Government for smarter public service delivery
This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today. It highlights the richness of initiatives and actions taken by Denmark in relation to a number of areas, including the impact of e-governme...
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Formato: | Libro electrónico |
Idioma: | Inglés |
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Paris :
OECD
c2010.
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Colección: | OECD e-government studies.
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Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009706474406719 |
Tabla de Contenidos:
- Towards a more User-centric Approach to Public Service Delivery
- The Governance Framework for E-Government Implementation
- Annex A. Experiences from other OECD members
- Bibliography
- Realising the Benefits of E-Government
- Annex E. Glossary
- Assessment and Proposals for Action
- Foreword
- Annex D. Methodology
- Annex C. Survey results
- The Impact of E-Government on the Public Sector Modernisation and Efficiency Efforts
- Annex B. Reaping the Benefits of Cloud Computing, Web 2.0 and Open Data: OECD Country Experiences
- Introduction
- Avant-propos.