Digital government in chile improving public service design and delivery
"The e-government era saw efforts to move government services online, automate internal processes and reduce administrative overheads for the public. Often technology led, those efforts sometimes led to the exclusion of some users and created digital-by-default siloes rather than coherent, cros...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
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Paris, France :
Organisation for Economic Co-operation and Development
[2020]
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009704642306719 |
