OECD Framework and Good Practice Principles for People-Centred Justice
Access to justice for all is a global objective enshrined in SDG 16. To help countries achieve this objective, the OECD People-Centred Justice Framework and Principles sets out elements of a government-wide strategy for people-centred justice, inter-agency cooperation and communication, as well as m...
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| Autor Corporativo: | |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Paris :
Organization for Economic Cooperation & Development
2022.
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009703555206719 |
Tabla de Contenidos:
- Intro
- Foreword
- Acknowledgements
- Abbreviations and acronyms
- Executive summary
- 1 The Framework for People-Centred Justice
- The foundation: Purpose and culture
- Pillar 1: Designing and delivering people-centred services
- Pillar 2: Governance enablers and infrastructure
- Pillar 3: People empowerment
- Pillar 4: Planning, monitoring and accountability
- Rationale and methodology
- Learning from the health sector
- Evolution to people-centred justice
- Making change happen
- Methodology
- References
- Notes
- 2 Approach to the OECD People-centred Justice Framework
- The foundation
- The Pillars
- The foundation: Purpose and culture
- Purpose and vision of the justice system
- Developing a people-centred culture
- Pillar 1: Designing and delivering people-centred services
- Identifying legal and justice needs and knowing 'what works'
- Locating legal and justice need
- Provision and accessibility of people-centred services
- Knowing what works
- Availability of services along a continuum
- Appropriate incentives
- Supporting accessibility of services
- Strategic deployment of services
- Inclusive services
- Appropriate services for people and their particular capabilities
- User-friendly and culturally appropriate services that are free of bias
- Targeted services
- Appropriate entry points
- Co-ordination, triage, referral and prevention
- Improved co-ordination of legal information services and advice
- Triage, diagnosis and referral
- Emphasising prevention through "legal health check" approaches
- Pillar 2: Governance enablers and infrastructure
- Partnerships and co-ordination
- Whole-of-state approach
- Role of state actors and institutional mechanisms
- Whole-of-justice system/chain approach
- Pursuing organisational excellence
- Effective enforcement
- Whole of society.
- Non-governmental and private sector legal and justice services
- Integrating an access to justice lens into decision-making process
- Regulatory reform and increased flexibility
- Getting processes, technology and data governance right
- Sensitive use of digital technology
- Simplified procedures and languages
- Mechanisms and procedures for seamless transfer of information and disputes
- Financing and investing in the full range of legal and justice services
- Pillar 3: People empowerment
- Empowerment and participation of (potential) users
- Empowering, engaging and building legal capability
- Participation in identifying legal and justice needs and priorities
- Participation in law reform
- Towards bias-free justice systems
- Empowering justice system employees
- Enhancing legal literacy and awareness
- Legal information in a range of formats
- Community legal education
- Self and guided help
- The importance of civil society and community services
- Resilience building - post resolution support
- Pillar 4: Planning, monitoring and accountability
- Evidence-based planning and measurement
- Evidence-based planning, co-ordination and delivery of legal service
- Planning approaches and information requirements
- Data requirements, governance and infrastructure for evidence-based planning
- Data requirements
- Data governance
- Creating clear accountability, monitoring, and reporting mechanisms
- Outcomes assessment - The need for research programmes
- Assessment and reporting on the people-centricity of justice systems
- Oversight and complaint mechanisms
- References
- Notes
- Annex A. OECD criteria for people-centred design and delivery of legal and justice services
- Annex B. OECD Good Practice Principles for People-Centred Justice
- Context
- Objectives.
- FOUNDATION: A leadership committed to a people-centred purpose and culture:
- PILLAR 1. Designing and delivering people-centred legal and justice services
- PILLAR 2. Governance enablers and infrastructure
- PILLAR 3. Empowering people to make people-centred transformation happen
- PILLAR 4. Evidence-based planning, monitoring and evaluation
- Notes
- References
- Additional References
- Blank Page.
