Managing public services making informed choices

This book explores innovations in public management, including establishing a corporate vision, strategizing an organisation and change management.

Detalles Bibliográficos
Otros Autores: Lapsley, Irvine, editor (editor), Mattisson, Ola, editor
Formato: Libro electrónico
Idioma:Inglés
Publicado: London, England ; New York, New York : Routledge [2022]
Edición:1st ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009701331906719
Tabla de Contenidos:
  • Cover
  • Half Title
  • Title Page
  • Copyright Page
  • Table of Contents
  • List of figures
  • List of tables
  • List of boxes
  • List of contributors
  • SECTION ONE: Introduction
  • 1. Introduction
  • SECTION TWO: Strategic positioning
  • 2. Managing with a vision
  • 3. Strategizing: At a new crossroads?
  • 4. Management of change: For better or worse?
  • SECTION THREE: Renewal of core practices
  • 5. From cost accounting to strategic cost management: The experience of Italian higher education
  • 6. Rethinking performance management
  • 7. Public procurement a vehicle for change?
  • 8. Governing in a digitalized era
  • SECTION FOUR: Innovations in management practices
  • 9. Brand orientation: Tensions and conflicts in public management
  • 10. Is Lean Management the natural order in public services transformation?
  • 11. Managing resilience
  • 12. The risks of risk management
  • SECTION FIVE: The reflective manager in action
  • 13. Concluding comments: The reflective manager in action
  • Index.