Cita APA (7a ed.)

ITSM Academy (FIrm), presenter, Addison-Wesley Professional (FIrm), publisher, & Knapp, D. (2022). Value stream mapping key concepts ([First edition].). Addison-Wesley Professional.

Cita Chicago Style (17a ed.)

ITSM Academy (FIrm), presenter, publisher Addison-Wesley Professional (FIrm), y Donna Knapp. Value Stream Mapping Key Concepts. [First edition]. [Place of publication not identified]: Addison-Wesley Professional, 2022.

Cita MLA (9a ed.)

ITSM Academy (FIrm), presenter, et al. Value Stream Mapping Key Concepts. [First edition]. Addison-Wesley Professional, 2022.