Mística por el cliente : caso Colpatria sobre CRM y gestión de clientes

Mística por el cliente caso Colpatria sobre CRM y gestión de clientes

Bibliographic Details
Other Authors: Restrepo Torres, Marta Lucía, author (author)
Format: eBook
Language:Castellano
Published: Bogotá, D.C. : Colegio de Estudios Superiores de Administración, CESA [2013]
Edition:1st ed
Subjects:
Colpatria (Firm) > Administration.
Colpatria (Firm) > Customer services.
Banks and banking > Customer services > Colombia > Bogotá > Evaluation.
Customer relations > Colombia > Bogotá > Management.
Libros electrónicos.
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009693077106719
Description
Physical Description:1 online resource : illustrations
Bibliography:Includes bibliographical references.
ISBN:9789588722382

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