Cita APA (7a ed.)

Heitman, W. F., & Anthony, M. (2019). The knowledge work factory: Turning the productivity paradox into value for your business ([First edition].). McGraw Hill-Ascent Audio.

Cita Chicago Style (17a ed.)

Heitman, William F., y Michael Anthony. The Knowledge Work Factory: Turning the Productivity Paradox into Value for Your Business. [First edition]. [Place of publication not identified]: McGraw Hill-Ascent Audio, 2019.

Cita MLA (9a ed.)

Heitman, William F., y Michael Anthony. The Knowledge Work Factory: Turning the Productivity Paradox into Value for Your Business. [First edition]. McGraw Hill-Ascent Audio, 2019.