APA (7th ed.) Citation

Grenny, J., Patterson, K., McMillan, R., Switzler, A., & Gregory, E. (2021). Crucial conversations (3.). McGraw Hill-Ascent Audio.

Chicago Style (17th ed.) Citation

Grenny, Joseph, Kerry Patterson, Ron McMillan, Al Switzler, and Emily Gregory. Crucial Conversations. 3. Saybrook: McGraw Hill-Ascent Audio, 2021.

MLA (9th ed.) Citation

Grenny, Joseph, et al. Crucial Conversations. 3. McGraw Hill-Ascent Audio, 2021.