Performance evaluation proven approaches for improving program and organizational performance
Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and p...
| Autor principal: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
San Francisco :
Jossey-Bass
c2008.
|
| Edición: | 1st ed |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009684437306719 |
Tabla de Contenidos:
- Foundations of evaluation
- Principles of performance-based evaluation
- Overview of existing evaluation mode
- Kirkpatrick's four levels of evaluation
- Phillip's return-on-investment methodology
- Brinkerhoff"s success case method
- The impact evaluation process
- The CIPP model
- Evaluating evaluations
- Data
- Data collection
- Analysis of evaluation data: tools and techniques
- Communicating the findings
- Common errors in evaluation
- Continual improvement
- Contracting for evaluation services
- Intelligence gathering for decision making:
- The future of evaluation in performance improvement.
