Essentials of management information systems
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| Otros Autores: | , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Harlow, England :
Pearson
[2019]
|
| Edición: | Thirteenth edition, Global edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009670137606719 |
Tabla de Contenidos:
- Front Cover
- Title Page
- Copyright Page
- About the Authors
- Brief Contents
- Complete Contents
- Business Cases and Interactive Sessions
- Preface
- Part I Information Systems in the Digital Age
- 1 Business Information Systems in Your Career
- Chapter-Opening Case: Premier League: The Power of IT Analytics
- 1-1 Why are information systems so essential for running and managing a business today?
- How Information Systems are Transforming Business
- What's New in Management Information Systems?
- Globalization Challenges and Opportunities: A Flattened World
- Interactive Session: People Can You Run Your Company with Your iPhone?
- Business Drivers of Information Systems
- 1-2 What exactly is an information system? How does it work? What are its people, organizational, and technology components?
- What is an Information System?
- It isn't Simply Technology: The Role of People and Organizations
- Dimensions of Information Systems
- Interactive Session: Technology Digital Transformation of Healthcare at Singapore's JurongHealth Services
- 1-3 How will a four-step method for business problem solving help you solve information system-related problems?
- The Problem-Solving Approach
- A Model of the Problem-Solving Process
- The Role of Critical Thinking in Problem Solving
- The Connections Among Business Objectives, Problems, and Solutions
- 1-4 What information systems skills and knowledge are essential for business careers?
- How Information Systems will Affect Business Careers
- Information Systems and Business Careers: Wrap-Up
- How This Book Prepares You for the Future
- 1-5 How will MIS help my career?
- The Company
- Position Description
- Job Requirements
- Interview Questions
- Author Tips
- Review Summary
- Key Terms
- Review Questions
- Discussion Questions
- Hands-On MIS Projects.
- Management Decision Problems
- Improving Decision Making: Using Databases to Analyze Sales Trends
- Improving Decision Making: Using The Internet to Locate Jobs Requiring Information Systems Knowledge
- Collaboration and Teamwork Project
- Business Problem-Solving Case Did Information Systems Cause Deutsche Bank to Stumble?
- 2 Global E-business and Collaboration
- Chapter-Opening Case: Enterprise Social Networking Helps Sanofi Pasteur Innovate and Improve Quality
- 2-1 What major features of a business are important for understanding the role of information systems?
- Organizing a Business: Basic Business Functions
- Business Processes
- Managing a Business and Firm Hierarchies
- The Business Environment
- The Role of Information Systems in a Business
- 2-2 How do systems serve different management groups in a business, and how do systems that link the enterprise improve organizational performance?
- Systems for Different Management Groups
- Systems for Linking the Enterprise
- Interactive Session: People Data Changes How NFL Teams Play the Game and How Fans See It
- E-Business, E-Commerce, and E-Government
- 2-3 Why are systems for collaboration and social business so important, and what technologies do they use?
- What is Collaboration?
- What is Social Business?
- Business Benefits of Collaboration and Social Business
- Building a Collaborative Culture and Business Processes
- Tools and Technologies for Collaboration and Social Business
- Interactive Session: Technology Collaborating the Glasscubes Way
- 2-4 What is the role of the information systems function in a business?
- The Information Systems Department
- Information Systems Services
- 2-5 How will MIS help my career?
- The Company
- Position Description
- Job Requirements
- Interview Questions
- Author Tips
- Review Summary
- Key Terms.
- Review Questions
- Discussion Questions
- Hands-On MIS Projects
- Management Decision Problems
- Improving Decision Making: Use a Spreadsheet to Select Suppliers
- Achieving Operational Excellence: Using Internet Software to Plan Efficient Transportation Routes
- Collaboration and Teamwork Project
- Business Problem-Solving Case Can a Rugby Union Teach Businesses How to Turn Customers into Supporters?
- 3 Achieving Competitive Advantage with Information Systems
- Chapter-Opening Case: Tate &
- Lyle Devise a Global IT Strategy
- 3-1 How do Porter's competitive forces model, the value chain model, synergies, core competencies, and network-based strategies help companies use information systems for competitive advantage?
- Porter's Competitive Forces Model
- Information System Strategies For Dealing With Competitive Forces
- Interactive Session: People Can Technology Replace Managers?
- The Internet's Impact on Competitive Advantage
- The Business Value Chain Model
- Synergies, Core Competencies, and Network-Based Strategies
- Disruptive Technologies: Riding the Wave
- 3-2 How do information systems help businesses compete globally?
- The Internet and Globalization
- Global Business and System Strategies
- Global System Configuration
- 3-3 How do information systems help businesses compete using quality and design?
- What is Quality?
- How Information Systems Improve Quality
- 3-4 What is the role of business process management (BPM) in enhancing competitiveness?
- What is Business Process Management?
- Interactive Session: Organizations Carter's Redesigns Its Business Processes
- 3-5 How will MIS help my career?
- The Company
- Position Description
- Job Requirements
- Interview Questions
- Author Tips
- Review Summary
- Key Terms
- Review Questions
- Discussion Questions
- Hands-On MIS Projects.
- Management Decision Problems
- Improving Decision Making: Using a Database to Clarify Business Strategy
- Improving Decision Making: Using Web Tools To Configure And Price An Automobile
- Collaboration and Teamwork Project
- Business Problem-Solving Case Walmart Versus Amazon and the Future of Retail
- 4 Ethical and Social Issues in Information Systems
- Chapter-Opening Case: The Dark Side of Big Data
- 4-1 What ethical, social, and political issues are raised by information systems?
- A Model for Thinking About Ethical, Social, and Political Issues
- Five Moral Dimensions of the Information Age
- Key Technology Trends That Raise Ethical Issues
- 4-2 What specific principles for conduct can be used to guide ethical decisions?
- Basic Concepts: Responsibility, Accountability, and Liability
- Ethical Analysis
- Candidate Ethical Principles
- Professional Codes of Conduct
- Some Real-World Ethical Dilemmas
- 4-3 Why do contemporary information systems technology and the Internet pose challenges to the protection of individual privacy and intellectual property?
- Information Rights: Privacy and Freedom in the Internet Age
- Property Rights: Intellectual Property
- 4-4 How have information systems affected laws for establishing accountability and liability and the quality of everyday life?
- Computer-Related Liability Problems
- System Quality: Data Quality and System Errors
- Quality of Life: Equity, Access, and Boundaries
- Interactive Session: Technology Volkswagen Pollutes Its Reputation with Software to Evade Emissions Testing
- Interactive Session: People Will Automation Kill Jobs?
- Health Risks: RSI, CVS, and Cognitive Decline
- 4-5 How will MIS help my career?
- The Company
- Position Description
- Job Requirements
- Interview Questions
- Author Tips
- Review Summary
- Key Terms
- Review Questions.
- Discussion Questions
- Hands-On MIS Projects
- Management Decision Problems
- Achieving Operational Excellence: Creating a Simple Blog
- Improving Decision Making: Analyzing Web Browser Privacy
- Collaboration and Teamwork Project
- Business Problem-Solving Case Facebook Privacy: Your Life for Sale
- Part II Information Technology Infrastructure
- 5 IT Infrastructure: Hardware and Software
- Chapter-Opening Case: Southeast Asia's Grab Leverages Information Technology to Enhance Its Services
- 5-1 What are the components of IT infrastructure?
- IT Infrastructure Components
- 5-2 What are the major computer hardware, data storage, input, and output technologies used in business and the major hardware trends?
- Types of Computers
- Storage, Input, and Output Technology
- Contemporary Hardware Trends
- Interactive Session: Technology Wearable Computers Change How We Work
- Interactive Session: Organizations Glory Finds Solutions in the Cloud
- 5-3 What are the major types of computer software used in business and the major software trends?
- Operating System Software
- Application Software and Desktop Productivity Tools
- HTML and HTML5
- Web Services
- Software Trends
- 5-4 What are the principal issues in managing hardware and software technology?
- Capacity Planning and Scalability
- Total Cost of Ownership (TCO) of Technology Assets
- Using Technology Service Providers
- Managing Mobile Platforms
- Managing Software Localization for Global Business
- 5-5 How will MIS help my career?
- The Company
- Position Description
- Job Requirements
- Interview Questions
- Author Tips
- Review Summary
- Key Terms
- Review Questions
- Discussion Questions
- Hands-On MIS Projects
- Management Decision Problems
- Improving Decision Making: Using a Spreadsheet to Evaluate Hardware and Software Options.
- Improving Decision Making: Using Web Research to Budget For a Sales Conference.
