Change management for risk professionals
"Change Management for Risk Professionals addresses a need in the marketplace. Since organizations are contantly changing, so too do the risks. In addition to this, while these organizational changes are generally intentional-directed, planned, and even mapped out by senior leadership-often the...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Boca Raton, FL :
CRC Press
2021.
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| Edición: | First edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009669529706719 |
Tabla de Contenidos:
- Cover
- Half Title
- Title Page
- Copyright Page
- Dedication
- Table of Contents
- List of Figures
- Preface
- Acknowledgements
- Author
- Organization of the Book
- Part 1
- Chapter 1: Change Management
- Learning Objectives
- The Concept of Change Management
- Systems and Change
- Situational Example: Business Continuity and a Systems Perspective
- COVID-19 Systems Example
- Kotter's Change Model
- Justification of the Change Initiative
- Support Involves Making Allies and Finding Champions
- Relate the Initiative to the Employees - Create Vested Interests
- Communication
- Address Resistance to Change
- Develop the Implementation Plan to Capture Regular Low-Hanging Fruit (Planned Wins)
- Reinforce the Initiative with Regular Communications - Keep the Energy Going
- Project Change to a Program - Make it Part of the Organizational Culture
- Examples of Action Items for a Business Continuity Change Initiative
- Summary
- References
- Chapter Exercises
- Chapter 2: Strategic and Tactical Considerations of Change
- Learning Objectives
- Benefits of Change
- Change Management Intervention
- The Process for Change
- Transformational Strategies
- Focus on Quality Strategy
- Search Conferences Strategy
- Lead-Lag Strategy
- Bottom-up or Top-down Strategy
- Experimentation Strategy
- Interpersonal Skills
- Two Change Models for Consideration
- Matrix of Change
- Change Intervention Usability
- Organizational Resilience Management System - Plan-Do-Check-Act Model
- Change Intervention Usability
- Advantages and Disadvantages of the Change Models
- Summary
- References
- Chapter Exercises
- Chapter 3: Resistance to Change
- Learning Objectives
- Resistance to Change
- Reasons for Resistance to Change
- Methods to Overcome Resistance to Change
- Change Failures
- Summary
- References.
- Chapter Exercises
- Part 2
- Chapter 4: Leadership Involvement: Change Leadership
- Learning Objectives
- The Differences between Leaders and Managers
- Leadership Qualities - Approaches
- Leadership and Organizational Development
- OD Practitioners and Motivation to Change
- Myer-Briggs Type Indicator Assessments
- Summary
- References
- Chapter Exercises
- Chapter 5: Practical Organizational Considerations
- Learning Objectives
- Critical Variables in Organizational Transformation
- Organization Structure
- The Impact of Policies
- Leadership Interaction
- Performance Measures
- People, Policies, and Culture in Organizational Transformations
- Competing Values Framework
- Four Major Culture Profiles
- Internal and External Stakeholders
- Organizational Community
- Organizational Culture
- The Complexities of Change Management
- Organizational Theory and the Real World
- Organizational Theory and Change Managers
- Organizational Theory and Employees
- Public Organizations and Private Organizations
- Organizational Transformation Strategies
- Strategic-Level Transformational Strategy
- Incremental-Level Transformational Strategy
- Reactive Transformational Strategy
- Anticipatory Transformational Strategy
- Project Management Versus Change Management
- Change Capacity
- Summary
- References
- Chapter Exercises
- Part 3
- Chapter 6: After the Change
- Learning Objectives
- Maintaining the Change Initiative
- Preparation for the Next Change Initiative
- Technology as a Business Risk: Technology Changes Impacting an Industry
- Industry Case Study: Newspaper Industry and Technology Changes
- Technological Changes - The Internet
- Competition Strategies
- Porter's Analysis Model
- Competitive Advantages
- Internal Focus
- External Criticalities
- Specific Challenges Facing Newspapers.
- Competitive Recommendations
- Personal Change Management
- Summary
- References
- Chapter Exercises
- Chapter 7: Final Thoughts
- Lifelong Learning
- Advice to Start a Change Initiative
- The Remainder of the Book
- References
- Appendix A
- Change Management Project Checklist
- Change Project Considerations
- Appendix B
- Scenario Exercise: Physical Security Surveillance System Project
- Project Scenario
- Change Initiative Plan - Issues to Consider
- Justification for the Change Initiative
- Establishing Leadership, Management, and User Support
- Establishing a Connection between the Initiative and the Employees
- Effective Communication
- Managing Resistance to Change
- Practical Plans
- Momentum through Communication
- Institutionalization of the Initiative
- Appendix C
- Scenario Exercise: Business Continuity Program Development Project
- Project Scenario
- Change Initiative Plan - Issues to Consider
- Justification for the Change Initiative
- Establishing Leadership, Management, and User Support
- Establishing a Connection between the Initiative and the Employees
- Effective Communication
- Managing Resistance to Change
- Practical Plans
- Momentum through Communication
- Institutionalization of the Initiative
- Appendix D
- Suggested Further Research and Readings
- Professional Organizations
- ASIS International
- Association of Change Management Professionals
- Disaster Recovery Institute International
- Project Management Institute
- Change Management References
- Index.
