What to ask how to learn what customers need but don't tell you

Does capturing customer feedback feel like a pointless exercise? No matter the number of surveys, interviews, or studies conducted, we regularly fail to uncover those gems needed to make our organization stand out. It's no surprise given that "expert" guidance states the obvious, like...

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Detalles Bibliográficos
Otros Autores: Olson, Andrea Belk, 1976- author (author), Perry, Rachel, narrator (narrator)
Formato: Grabación no musical
Idioma:Inglés
Publicado: [Place of publication not identified] : Ascent Audio 2022.
Edición:[First edition]
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009664714906719

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