What to ask how to learn what customers need but don't tell you
Does capturing customer feedback feel like a pointless exercise? No matter the number of surveys, interviews, or studies conducted, we regularly fail to uncover those gems needed to make our organization stand out. It's no surprise given that "expert" guidance states the obvious, like...
Otros Autores: | , |
---|---|
Formato: | Grabación no musical |
Idioma: | Inglés |
Publicado: |
[Place of publication not identified] :
Ascent Audio
2022.
|
Edición: | [First edition] |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009664714906719 |