Experience, inc why companies that uncover purpose, create connection, and celebrate their people will triumph

Detalles Bibliográficos
Otros Autores: Popelka, Jill, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Hoboken, New Jersey : Wiley [2022]
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009660439806719
Tabla de Contenidos:
  • Cover
  • Title Page
  • Copyright Page
  • Contents
  • Foreword
  • Employee Experience: It's Here to Stay
  • Part 1 Let's Start Here
  • Chapter 1 A Brief, Not Particularly Employee-Friendly History of Work
  • It's Different Now
  • The Challenge and the Opportunity
  • Chapter 2 Employee Experience: The New Why
  • What Exactly Is "Employee Experience"?
  • What Employees Want
  • Keeping Pace
  • Getting It Right
  • The X Factor: A Belief in People
  • Part 2 Breaking Down Employee Experience
  • Chapter 3 More Than a Job: Purpose, Meaning, Connection
  • Making It Real
  • Connecting to the Why
  • Passion Drives Purpose
  • Chapter 4 You Got This: Agency and Autonomy
  • Who Owns the Action?
  • It's About Trust
  • It's About Choice
  • What Next?
  • Chapter 5 We Belong: Progress on Diversity, Equity, and Inclusion
  • Business Beyond Bias
  • Democratizing Opportunity
  • More Than Lip Service
  • Chapter 6 I Value You: Belief, Recognition, Appreciation
  • Everyone Has Value
  • Recognition Builds Culture
  • The Big Power of a Little Appreciation
  • Part 3 Foundations for a Great Employee Experience
  • Chapter 7 Authentic Beats Perfect: Leadership Today
  • Managers Have It Tough
  • Style Is Substance
  • Empowering and Unleashing Potential
  • The (Dreaded) Meeting and Other Gatherings
  • Transparency and Trust
  • People Don't Quit Companies
  • Chapter 8 Collaboration at Work: Humane Technology
  • The People Part
  • Give and Take
  • A Bad Use of Tech
  • The Digital Employee Experience
  • Where's the Off Switch?
  • Chapter 9 Thriving at Work: A Focus on Health
  • Mind, Body, and Spirit
  • Toward Better Mental Health
  • Toward Better Physical Health
  • Doing Your Part
  • Part 4 So What?
  • Chapter 10 The Results Are In: Productivity and Effectiveness
  • Different People, Different Styles
  • Never Mistake Activity for Impact
  • Crushing the Obstacles.
  • Productivity from Anywhere
  • Chapter 11 Keep the Pace: Agility and Resilience
  • A Learning Culture
  • Every Learner Is Different
  • Resilience
  • Chapter 12 Sustainable Growth for People and Business
  • All Voices Should Be Heard
  • Expanding the Tent
  • Achieving People Sustainability
  • Leading the Way in Employee Experience
  • Epilogue
  • Storm Home
  • Notes
  • Chapter 1: A Brief, Not Particularly Employee-Friendly History of Work
  • Chapter 2: Employee Experience: The New Why
  • Chapter 3: More Than a Job: Purpose, Meaning, Connection
  • Chapter 4: You Got This: Agency and Autonomy
  • Chapter 5: We Belong: Progress on Diversity, Equity, and Inclusion
  • Chapter 6: I Value You: Belief, Recognition, Appreciation
  • Chapter 7: Authentic Beats Perfect: Leadership Today
  • Chapter 8: Collaboration at Work: Humane Technology
  • Chapter 9: Thriving at Work: A Focus on Health
  • Chapter 10: The Results Are In: Productivity and Efficiency
  • Chapter 11: Keep the Pace: Agility and Resilience
  • Chapter 12: Sustainable Growth for People and Business
  • Storm Home
  • Acknowledgments
  • About the Author
  • Index
  • EULA.