Experience, inc why companies that uncover purpose, create connection, and celebrate their people will triumph
Otros Autores: | |
---|---|
Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Hoboken, New Jersey :
Wiley
[2022]
|
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009660439806719 |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright Page
- Contents
- Foreword
- Employee Experience: It's Here to Stay
- Part 1 Let's Start Here
- Chapter 1 A Brief, Not Particularly Employee-Friendly History of Work
- It's Different Now
- The Challenge and the Opportunity
- Chapter 2 Employee Experience: The New Why
- What Exactly Is "Employee Experience"?
- What Employees Want
- Keeping Pace
- Getting It Right
- The X Factor: A Belief in People
- Part 2 Breaking Down Employee Experience
- Chapter 3 More Than a Job: Purpose, Meaning, Connection
- Making It Real
- Connecting to the Why
- Passion Drives Purpose
- Chapter 4 You Got This: Agency and Autonomy
- Who Owns the Action?
- It's About Trust
- It's About Choice
- What Next?
- Chapter 5 We Belong: Progress on Diversity, Equity, and Inclusion
- Business Beyond Bias
- Democratizing Opportunity
- More Than Lip Service
- Chapter 6 I Value You: Belief, Recognition, Appreciation
- Everyone Has Value
- Recognition Builds Culture
- The Big Power of a Little Appreciation
- Part 3 Foundations for a Great Employee Experience
- Chapter 7 Authentic Beats Perfect: Leadership Today
- Managers Have It Tough
- Style Is Substance
- Empowering and Unleashing Potential
- The (Dreaded) Meeting and Other Gatherings
- Transparency and Trust
- People Don't Quit Companies
- Chapter 8 Collaboration at Work: Humane Technology
- The People Part
- Give and Take
- A Bad Use of Tech
- The Digital Employee Experience
- Where's the Off Switch?
- Chapter 9 Thriving at Work: A Focus on Health
- Mind, Body, and Spirit
- Toward Better Mental Health
- Toward Better Physical Health
- Doing Your Part
- Part 4 So What?
- Chapter 10 The Results Are In: Productivity and Effectiveness
- Different People, Different Styles
- Never Mistake Activity for Impact
- Crushing the Obstacles.
- Productivity from Anywhere
- Chapter 11 Keep the Pace: Agility and Resilience
- A Learning Culture
- Every Learner Is Different
- Resilience
- Chapter 12 Sustainable Growth for People and Business
- All Voices Should Be Heard
- Expanding the Tent
- Achieving People Sustainability
- Leading the Way in Employee Experience
- Epilogue
- Storm Home
- Notes
- Chapter 1: A Brief, Not Particularly Employee-Friendly History of Work
- Chapter 2: Employee Experience: The New Why
- Chapter 3: More Than a Job: Purpose, Meaning, Connection
- Chapter 4: You Got This: Agency and Autonomy
- Chapter 5: We Belong: Progress on Diversity, Equity, and Inclusion
- Chapter 6: I Value You: Belief, Recognition, Appreciation
- Chapter 7: Authentic Beats Perfect: Leadership Today
- Chapter 8: Collaboration at Work: Humane Technology
- Chapter 9: Thriving at Work: A Focus on Health
- Chapter 10: The Results Are In: Productivity and Efficiency
- Chapter 11: Keep the Pace: Agility and Resilience
- Chapter 12: Sustainable Growth for People and Business
- Storm Home
- Acknowledgments
- About the Author
- Index
- EULA.