The customer education playbook : how leading companies engage, convert, and retain customers

The customer education playbook how leading companies engage, convert, and retain customers

Deliver maximum value to customers and clients with this blueprint to customer success In The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers, customer learning experts Barry Kelly and Daniel Quick explain how teaching customers to best engage with your produ...

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Bibliographic Details
Other Authors: Quick, Daniel, author (author), Weisgerber, Matt, narrator (narrator), Kelly, Barry (Chief Executive Officer), author
Format: Nonmusical Recording
Language:Inglés
Published: [Place of publication not identified] : Ascent Audio 2022.
Edition:[First edition]
Subjects:
Customer relations.
Consumer satisfaction.
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009660435306719
Description
Summary:Deliver maximum value to customers and clients with this blueprint to customer success In The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers, customer learning experts Barry Kelly and Daniel Quick explain how teaching customers to best engage with your products and services is the key to converting them from prospects to loyal advocates of your brand. In this book, you'll examine how to define success for your customer, create a customer education ₀ the long haul.
Physical Description:1 online resource (1 audio file (06 hr., 24 min.))
ISBN:9781663719614

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