Ertel, C., Solomon, L., & Pratt, S. (2014). Moments of impact: How to design strategic conversations that accelerate change (Unabridged.). Tantor Media.
Cita Chicago Style (17a ed.)Ertel, Chris, Lisa Solomon, y Sean Pratt. Moments of Impact: How to Design Strategic Conversations That Accelerate Change. Unabridged. [Old Saybrook, Conn.]: Tantor Media, 2014.
Cita MLA (9a ed.)Ertel, Chris, et al. Moments of Impact: How to Design Strategic Conversations That Accelerate Change. Unabridged. Tantor Media, 2014.
Precaución: Estas citas no son 100% exactas.