Difficult decisions : how leaders make the right call with insight, integrity, and empathy

Difficult decisions how leaders make the right call with insight, integrity, and empathy

Detalles Bibliográficos
Otros Autores: Pliner, Eric, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Hoboken, New Jersey : John Wiley & Sons, Inc [2022]
Materias:
Decision making.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657497206719
Tabla de Contenidos:
  • Cover
  • Title Page
  • Copyright Page
  • Contents
  • Preface
  • Chapter 1 Difficult Decisions
  • Making Difficult Decisions
  • How We Make Decisions Now
  • Key Points
  • Chapter 2 The Moral-Ethical-Role Responsibility Triangle
  • Morals versus Ethics: Election
  • Jean and Paula
  • Win as Much as You Can
  • Do the Right Thing
  • Key Points
  • Chapter 3 Morals
  • Communicating Your Morality and Asking about Morality
  • Knowing the Sources of Your Morality
  • Reflecting on the Sources of Your Morality
  • Understanding the Parameters and Boundaries of Your Morality
  • A Moral Exercise
  • Exercise: Morality and Your Leadership Narrative
  • Key Points
  • Chapter 4 Ethics
  • Characteristics of Ethics
  • Ethics Are Contextually Dependent and Are, Therefore, Not Uniform
  • Ethics Can Change over Time
  • Ethics Are about Shared Social Acceptability, but They Are Not about Popularity
  • The Ethics of Leading Politically
  • Waiving Ethics
  • An Exercise in Exceptions
  • Ethics and Judgment
  • An Ethics Exercise
  • Key Points
  • Chapter 5 Role Responsibilities
  • Who You Are Charged to Serve
  • Stakeholder Mapping
  • Socioemotional Role
  • Understanding Dynamic Roles
  • A Role Exercise
  • Key Points
  • Chapter 6 Using the Triangle to Make Difficult Decisions
  • Decision-Making Ecosystem and Its Associated Expectations
  • Thoughtful Learning and Development for the Leader
  • The Importance of Deep Consideration of What Truly Matters to Us
  • What and How to Communicate to Audiences with Varied Needs and Perspectives
  • The Tissue Test
  • Key Points
  • Chapter 7 I Think I Know What I Think
  • Now What?
  • A Decision-Making Process
  • A View, a Voice, a Vote, or a Veto
  • A View
  • A Voice
  • A Vote
  • A Veto
  • Delegating
  • Facts versus Feelings
  • Tools and Muscles
  • Key Points
  • Afterword
  • Acknowledgments
  • About the Author
  • Index
  • EULA.

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