Be Our Guest : Perfecting the Art of Customer Service
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not fo...
Autor principal: | |
---|---|
Autor Corporativo: | |
Otros Autores: | , |
Formato: | Grabación musical |
Idioma: | Inglés |
Publicado: |
Tantor Audio
|
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657494706719 |