Be Our Guest : Perfecting the Art of Customer Service

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not fo...

Descripción completa

Detalles Bibliográficos
Autor principal: Disney Institute Staff (author)
Autor Corporativo: Disney Institute Staff, author (author)
Otros Autores: Kinni, Theodore, author (author), Abrams, Barry, narrated by (narrated by)
Formato: Grabación musical
Idioma:Inglés
Publicado: Tantor Audio
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657494706719

Ejemplares similares