Cita APA (7a ed.)

Barnes, R., & Kelleher, B. (2020). Customer experience for dummies (Unabridged.). Tantor Media.

Cita Chicago Style (17a ed.)

Barnes, Roy, y Bob Kelleher. Customer Experience for Dummies. Unabridged. Old Saybrook, Conn.: Tantor Media, 2020.

Cita MLA (9a ed.)

Barnes, Roy, y Bob Kelleher. Customer Experience for Dummies. Unabridged. Tantor Media, 2020.