Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships-while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost?...
| Otros Autores: | , , |
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| Formato: | Grabación musical |
| Idioma: | Inglés |
| Publicado: |
Findaway World
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657473006719 |
