The smart nonprofit staying human-centered in an automated world

"AI is here to stay. In fact, it will almost certainly be more widely implemented across multiple silos within numerous industries rather than scaled back or done away with. It has even made its way into the nonprofit sector, a traditionally human-centered industry. Still, in order to use AI sm...

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Detalles Bibliográficos
Otros Autores: Kanter, Beth, 1957- author (author), Fine, Allison H., 1964- author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Hoboken, New Jersey : John Wiley & Sons, Inc [2022]
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657417106719
Tabla de Contenidos:
  • Cover
  • Title Page
  • Copyright Page
  • Contents
  • Preface
  • Acknowledgments
  • Part I Understanding and Using Artificial Intelligence
  • Chapter 1 Becoming a Smart Nonprofit
  • Introduction
  • Understanding Smart Tech
  • Becoming a Smart Nonprofit
  • A Real-World Smart Nonprofit
  • The Dangers of Automation
  • About This Book
  • Conclusion
  • Endnotes
  • Chapter 2 Leading Smart Nonprofits
  • Introduction
  • The Busyness Paradox
  • Creating Healthy Cultures
  • Smart Tech and Jobs
  • Leading Through Resistance
  • Conclusion
  • Endnotes
  • Chapter 3 The Evolution of Smart Tech
  • Introduction
  • A Brief History
  • Digital Eras and Disruptive Technology
  • Accelerating into the Autonomous World
  • Key Aspects of the Autonomous World
  • AI4Good
  • Conclusion
  • Endnotes
  • Chapter 4 Staying Human-Centered
  • Introduction
  • Man vs. Machine
  • Co-Botting
  • Human-Centered Design
  • Conclusion
  • Endnotes
  • Chapter 5 Data, Data, Data
  • Introduction
  • Big Data
  • Understanding Data Science
  • Data Planning for Your Organization
  • Third-Party Data Sets
  • Second-Party Data
  • Conclusion
  • Endnotes
  • Chapter 6 Ethical and Responsible Use
  • Introduction
  • Responsible Use
  • Rooting Out Embedded Bias
  • Digital Privacy
  • Creating Ethical Standards
  • Smart Tech and Governance
  • Conclusion
  • Endnotes
  • Part II The Smart Nonprofit Use-Case Examples and Management
  • Chapter 7 Ready, Set, Go
  • Introduction
  • Ready
  • Set
  • Go
  • Conclusion
  • Endnotes
  • Chapter 8 Automating Program Delivery
  • Introduction
  • Creating More Capacity
  • Overcoming Service Barriers
  • Crisis Intervention
  • Removing Barriers to Accessibility
  • Advocacy
  • Conclusion
  • Endnotes
  • Chapter 9 Fundraising
  • Introduction
  • The Leaky Bucket Problem
  • Using Smart Tech for Relational Fundraising
  • The Future of Giving
  • Conclusion
  • Endnotes.
  • Chapter 10 Automating the Back Office
  • Introduction
  • Human Resources
  • Workplace Well-Being and Automation
  • Financial Management
  • Improving Organization-Wide Workflow
  • Editing, Customizing, and Reviewing Content
  • Project Management
  • Conclusion
  • Endnotes
  • Chapter 11 Smart Philanthropy
  • Introduction
  • Automating Donor Advising
  • Philanthropic Investment in the Use of Smart Tech for Social Good
  • Conclusion
  • Endnotes
  • Part III Where We Go from Here
  • Chapter 12 A Smarter Future
  • Introduction
  • The Future of Nonprofit Work
  • A Better Path Forward
  • Societal Changes
  • Conclusion
  • Endnotes
  • Glossary: The Vocabulary of Smart Tech
  • Resources/Bibliography
  • Books
  • Research Reports, Toolkits, and Useful Websites
  • Articles and Blog Posts
  • About the Authors
  • Index
  • EULA.