The Customer Experience Edge Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers (Audio Book)
About the Book: Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail--the customer. Whether your company serves consumers or other businesses, you can no longer compete on price and quality alone. To gain profits and ma...
| Otros Autores: | , , |
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| Formato: | Grabación de sonido |
| Idioma: | Inglés |
| Publicado: |
McGraw-Hill
2011.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657407006719 |
