Customer Centricity Playbook
How did global gaming company Electronic Arts go from being named "Worst Company in America" to clearing a billion dollars in profit?They discovered a simple truth-and acted on it: Not all customers are the same, regardless of how they appear on the surface. The most successful companies,...
| Otros Autores: | , , |
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| Formato: | Grabación musical |
| Idioma: | Inglés |
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Findaway World
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657399806719 |
