Cita APA (7a ed.)

Catalan-Matamoros, D., & Catalan-Matamoros, D. (2012). Advances in customer relationship management. IntechOpen.

Cita Chicago Style (17a ed.)

Catalan-Matamoros, Daniel, y Daniel Catalan-Matamoros. Advances in Customer Relationship Management. [Place of publication not identified]: IntechOpen, 2012.

Cita MLA (9a ed.)

Catalan-Matamoros, Daniel, y Daniel Catalan-Matamoros. Advances in Customer Relationship Management. IntechOpen, 2012.